APAR status
Closed as program error.
Error description
The discovery process failed with a Null Pointer Exception while adding brocade switches. The Add Device task is ending successfully (green) but the switch is not added/visible in Storage Insights. The following exception can be seen in the log: Mar 16 14:57:17 probe-data-processor-d6c6899dc-xmq2w probe-data-processor error Exception encountered when processing Probe data under Probe Data Processor for device 44:26:xxxxxxxxxxxxxxx (UUID: xxxxxxxxxxxxxxxxxxxxxxx, Timestamp: 1678974983309, TenantId: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx). java.lang.NullPointerException: null exception null java.lang.NullPointerException at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeP rocessor.getFabricOSType(SwitchProbeProcessor.java:1550) at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeP rocessor.lookupPrincipalSwitchInfo(SwitchProbeProcessor.java:16 22) at com.ibm.srm.dataprocessor.probe.fcswitch.SwitchProbeP rocessor.processOutputFile(SwitchProbeProcessor.java:225) at com.ibm.srm.dataprocessor.common.probe.api.AbstractPr obeDataProcessor.processProbeData(AbstractProbeDataProcessor.ja va:196) at com.ibm.srm.dataprocessor.common.probe.api.AbstractPr obeDataProcessor.processKafkaProbeData(AbstractProbeDataProcess or.java:2407) at com.ibm.srm.dataprocessor.probe.service.impl.Abstract DataProcessorService.processOnMessage(AbstractDataProcessorServ ice.java:529) at com.ibm.srm.dataprocessor.probe.service.impl.Discover yDataProcessorService.onMessage(DiscoveryDataProcessorService.j ava:31) at com.ibm.srm.utils.kafka.consumer.tasks.ConsumerTask.l ambda$run$1(ConsumerTask.java:258) at java.util.concurrent.ThreadPoolExecutor.runWorker(Thr eadPoolExecutor.java:1160) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Th readPoolExecutor.java:635) at java.lang.Thread.run(Thread.java:825)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users adding/re-adding Brocade switch * **************************************************************** * PROBLEM DESCRIPTION: * * The discovery process failed with a Null Pointer Exception * * while adding brocade switches. * * * * The Add Device task is ending successfully (green) but * * the switch is not added/visible in Storage Insights. * * * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q23 [ 54X-IBM-SI ] ( release target 2Q 2023 / May ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT43477
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-03-31
Closed date
2023-04-12
Last modified date
2023-04-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
12 April 2023