APAR status
Closed as program error.
Error description
Problem Description After completing an inspection and taking action to create a work order, the following error message pops up on the screen: BMXAA7837E - An error occurred that prevented the OSACTION.MXAPIINSPRESULT.CREATEWO script for the null launch point from running. AttributeError: 'NoneType' object has no attribute 'createWorkorder' in script at line number 33 STEPS TO REPRODUCE: 1) Go to Manage Inspection forms and create a new one . Response Fields: Single Choice Options 1 : YES Required Action: checked Options 2: NO Required Action: unchecked Done . Save . Click on gear icon (Form Settings) Select the script and click ADD Done Active this form 2) Go to Work Order Tracking application and create a new wo . Inform an asset (location will be filled automatically) . Inspection Form: The inspection # created above . Save . Inspection Resault is filled automatically -> Click on Detail Menu > Conduct an Inspection 3) A new tab will open in the Conduct an Inspection WC . Start . Choose YES . Click on Complete . Take Action > Generate Work Order for items RESULTS: BMXAA7837E - An error occured that prevented the OSACTION.MXAPIINSPRESULT.CREATEWO script for the null launch point from running. AttributeError: 'NoneType' object has no attribute 'createWorkorder' in script at line number 33 EXPECTED RESULTS: Work Order should be created. REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.3
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of TPAE 7.6.1.X. * ****************************************************************
Problem conclusion
This issue is not applicable for Manage, but will be fixed in a IFIX for 7.6.1.X.
Temporary fix
Comments
APAR Information
APAR number
IJ45854
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-03-15
Closed date
2023-04-24
Last modified date
2023-04-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
24 April 2023