APAR status
Closed as program error.
Error description
Probe Data Processor is throwing the following errors/exceptions during the processing of the probe data: Error while Processing probe data com.ibm.srm.dataprocessor.probe.service.exception.ProbeDataProc essorException:Error while Processing probe data at com.ibm.srm.dataprocessor.probe.xiv.XIVProbeProcessor.proces sOutputFile(XIVProbeProcessor.java:53) at com.ibm.srm.dataprocessor.common.probe.api.AbstractProbeData Processor.processProbeData(AbstractProbeDataProcessor.java:196) at com.ibm.srm.dataprocessor.common.probe.api.AbstractProbeData Processor.processKafkaProbeData(AbstractProbeDataProcessor.java :2408) at com.ibm.srm.dataprocessor.probe.service.impl.AbstractDataPro cessorService.processOnMessage(AbstractDataProcessorService.jav a:527) at com.ibm.srm.dataprocessor.probe.service.impl.ProbeDataProces sorService.onMessage(ProbeDataProcessorService.java:214) at com.ibm.srm.utils.kafka.consumer.tasks.ConsumerTask.lambda$r un$1(ConsumerTask.java:258) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool Executor.java:1160) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo lExecutor.java:635) at java.lang.Thread.run(Thread.java:825) Caused by: com.ibm.srm.dataprocessor.probe.service.exception.Pr obeDataProcessorException:Error parsing output file at com.ibm.srm.dataprocessor.xiv.parser.ProbeOutputParser.parse Statistics(ProbeOutputParser.java:322) at com.ibm.srm.dataprocessor.probe.xiv.XIVProbeProcessor.proces sOutputFile(XIVProbeProcessor.java:50) ... 8 more Caused by: java.lang.NullPointerException at com.ibm.srm.dataprocessor.xiv.parser.ProbeOutputParser.endEl ement(ProbeOutputParser.java:867) at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanEn dElement(UnknownSource) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$Fragme ntContentDispatcher.dispatch(UnknownSource) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDo cument(UnknownSource) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) at com.ibm.srm.dataprocessor.xiv.parser.ProbeOutputParser.parse Statistics(ProbeOutputParser.java:319) ... 9 more
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring XIV, FlashSystem * * A9000R devices * **************************************************************** * PROBLEM DESCRIPTION: * * In Storage Insights when monitoring XIV or FlashSystem * * A9000R, the Probe Data Processor may throw errors * * during the processing of the probe data. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q23 [ 54X-IBM-SI ] ( release target 2Q 2023 / April ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT43345
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-03-14
Closed date
2023-04-12
Last modified date
2023-04-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
12 April 2023