IBM Support

PH53101: LOADING A LARGE NUMBER OF ASSETS CAUSES GLASS UI TO BECOME UNRESPONSIVE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • In 11.2.4, attempting to load a massive number of Assets/Schemas
    causes the UI to hang, and the list of assets is never returned.
    In one customer case, attempting to load roughly 30k assets
    causes this behavior. This behavior has not been reproduced in
    previous versions.
    
    STEPS TO REPRODUCE:
    - Create a data server connection to a datasource which contains
    upwards of 10,000 schemas, ideally with many tables in each
    schema.
    - Navigate to Manage > Data Server Connections > Drill into Data
    Source > Expand Ellipsis Next to connection > Click Assets
    - Note that the UI begins to load the list of assets, but never
    resolves.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 12.0.0                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH53101

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B0A

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-03-08

  • Closed date

    2023-06-06

  • Last modified date

    2023-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
07 June 2023