APAR status
Closed as fixed if next.
Error description
2023-03-01T17:54:53.202+1100 ERROR com.ibm.bi.rest.RESTClient [h ealthcheck-async-executor-1] NA No appropriate protocol (protocol is disabled or cipher suites are inappropriate) javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate) at com.ibm.jsse2.aa.<init>(aa.java:116) ~[?:8.0 build_20210525--294] at com.ibm.jsse2.ab.<init>(ab.java:2) ~[?:8.0 build_20210525--294] at com.ibm.jsse2.bb.a(bb.java:201) ~[?:8.0 build_20210525--294] at com.ibm.jsse2.bj.a(bj.java:478) ~[?:8.0 build_20210525--294] at com.ibm.jsse2.bj.startHandshake(bj.java:20) ~[?:8.0 build_20210525--294] at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayere dSocket(SSLConnectionSocketFactory.java:396) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocke t(SSLConnectionSocketFactory.java:355) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.co nnect(DefaultHttpClientConnectionOperator.java:142) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.con nect(PoolingHttpClientConnectionManager.java:359) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.execchain.MainClientExec.establishRoute(Mai nClientExec.java:381) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.execchain.MainClientExec.execute(MainClient Exec.java:237) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.client.cache.CachingExec.callBackend(Cachin gExec.java:593) ~[httpclient-cache-4.5.3.jar:4.5.3] at org.apache.http.impl.client.cache.CachingExec.handleCacheMiss(Ca chingExec.java:357) ~[httpclient-cache-4.5.3.jar:4.5.3] at org.apache.http.impl.client.cache.CachingExec.execute(CachingExe c.java:276) ~[httpclient-cache-4.5.3.jar:4.5.3] at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec .java:185) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java: 89) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec .java:111) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.client.InternalHttpClient.doExecute(Interna lHttpClient.java:185) ~[httpclient-4.5.3.jar:4.5.3] at org.apache.http.impl.client.CloseableHttpClient.execute(Closeabl eHttpClient.java:83) ~[httpclient-4.5.3.jar:4.5.3] at com.ibm.bi.rest.RESTClient.reallyExecuteMethod(RESTClient.java:6 86) ~[commons-core-11.1.7-22091307.jar:11.1.7-22091307] at com.ibm.bi.rest.RESTClient.executeMethod(RESTClient.java:661) ~[commons-core-11.1.7-22091307.jar:11.1.7-22091307] at com.ibm.bi.rest.RESTClient.getResourceAsStream(RESTClient.java:2 61) ~[commons-core-11.1.7-22091307.jar:11.1.7-22091307] at com.ibm.bi.rest.RESTClient.getResource(RESTClient.java:207) [commons-core-11.1.7-22091307.jar:11.1.7-22091307] at com.ibm.bi.health.RemoteHealthCheck.getRemoteResult(RemoteHealth Check.java:61) [commons-core-11.1.7-22091307.jar:?] at com.ibm.bi.health.RemoteHealthCheck.check(RemoteHealthCheck.java :55) [commons-core-11.1.7-22091307.jar:?] at com.ibm.bi.health.DSSHealthCheck.check(DSSHealthCheck.java:41) [bi-service.war:?] at com.codahale.metrics.health.HealthCheck.execute(HealthCheck.java :320) [bi-health-feature.jar:?] at com.codahale.metrics.health.AsyncHealthCheckDecorator.run(AsyncH ealthCheckDecorator.java:38) [bi-health-feature.jar:?] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.ja va:522) [?:1.8.0] at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:319) [?:1.8.0] at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFuture Task.access$301(ScheduledThreadPoolExecutor.java:191) [?:1.8.0] at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFuture Task.run(ScheduledThreadPoolExecutor.java:305) [?:1.8.0] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec utor.java:1160) [?:1.8.0] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe cutor.java:635) [?:1.8.0] at java.lang.Thread.run(Thread.java:825) [?:2.9 (06-22-2021)] 2023-03-01T17:54:53.894+1100 ERROR com.ibm.bi.health.CMHealthChe ck [healthcheck-async-executor-2] NA Cannot contact /p2pd/servlet?sc=true
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 12.0.0 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH52964
Reported component name
COG WRKSPC
Reported component ID
5724W12BI
Reported release
B09
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-03-02
Closed date
2023-06-06
Last modified date
2023-06-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
07 June 2023