IBM Support

IJ45651: GETTING NULL POINTER EXCEPTION IN LOGS AFTER ASSIGNING LABOR TO WORK ORDER.

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APAR status

  • Closed as program error.

Error description

  • Description:
    Getting Null pointer exception in logs after assigning labor to
    Work order.
    
    STEPS TO REPRODUCE:
    
    1 Login to Maximo as maxadmin
    
    2 Go to Assignment Manager
    
    3 Select a Work Order
    
    4 Select A Labor
    
    5 Common Actions --> Assign Labor
    
    6 Assign Labor Dialog is displayed
    
    7 Click ok
    
    RESULT:
    Labor is assigned but there are null pointer exceptions in logs
    
    EXPECTED RESULT:
    No null pointer exceptions should be recorded in the logs.
    
    PRODUCT:
    TPAE 7612
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * GETTING NULL POINTER EXCEPTION IN LOGS AFTER ASSIGNING LABOR *
    * TO WORK ORDER                                                *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 8.7 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ45651

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-03-01

  • Closed date

    2023-03-29

  • Last modified date

    2023-03-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
29 March 2023