IBM Support

PH52494: FIX TO APAR PH40986 CAN CAUSE DUPLICATE LICENSE USAGE IN CLEARCASE "INTEROP" ENVIRONMENTS.

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APAR status

  • Closed as program error.

Error description

  • In Interop environments using Unix views, the changes to prevent
    async license checkouts from failing in cases where the
    requester is in a different domain than the albd account can
    cause 2 ClearCase licenses to be checked out per user. If a user
    "ccuser" exists on both Windows and unix, and the Unix user name
    format is not IDENTICAL to the windows domain qualified name,
    use of a Unix hosted view can cause 2 ClearCase (and by
    extension MultiSite) licenses to be checked out.
    
    License usage reports will show something similar to the below:
    
    Users of TLSTOK:  (Total of 100 licenses issued;  Total of 10
    licenses in use)
    
      "TLSTOK" v2.0, vendor: ibmratl, expiry: 31-mar-2023
      floating license
    
        prod\ccuser MYWINHOST MYWINHOST ClearCase (v2.0)
    (licsvr/27000 103), start Wed 2/8 14:06, 5 licenses  (linger:
    1142 / 1800)
        ccuser unixhost /dev/pts/1 ClearCase (v2.0) (licsvr/27000
    302), start Wed 2/8 14:16, 5 licenses  (linger: 1764 / 1800)
    
    Any other functionality that depends on user name -- for example
    options-file-based license access lists -- will also be effected
    by this issue.
    

Local fix

  • None. If using user-based license access control, both the
    domain\user and user formats will need to be in the access list.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearCase in an interop environment with Rational   *
    * Common Licensing.                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Unix user format is different from windows domain qualified  *
    * name. Windows user format contains domain prefix so that it  *
    * assumes both the users are different and checking out new    *
    * license for same user.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 9.1.0.5 and 10.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH52494

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    902

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-02-09

  • Closed date

    2023-10-05

  • Last modified date

    2023-10-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"902","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
06 October 2023