IT42742: DATAPOWER STATUS PROVIDER MIGHT BECOME STUCK SHOWING INCORRECT CPU USAGE VALUE

APAR status

• Closed as program error.

Error description

• Status providers on DataPower pull from variables that have
  their values constantly iterated on and stored into "buckets"
  usually in a file architecture. Under certain conditions those
  files can become "stuck" which causes the status provider to
  pull inaccurate data that ends up sticking at the same value.
  

Local fix

• #1. Confirm if "Show Load" shows a different value then "Show
  CPU" (It would also be another sign if "Show CPU" is always
  showing the exact same value).
  #2. Bounce the Statistics Object to try and reset that
  file/variable.
  #3. Restart the appliance if #2 doesn't resolve and the
  discrepancy is observed in #1.
  

Problem summary

• Datapower CPU load statistics may not update properly due to
  invalid file reading.
  

Problem conclusion

• Fix is available in 10.0.1.12, 10.0.4.0 and 10.5.0.4.
  
  For a list of the latest fix packs available, please see:
  https://www.ibm.com/support/pages/node/83105
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels