APAR status
Closed as program error.
Error description
Forcing an error during the add new attachment file operation with ZIP files will make Maximo add the file to the server even if the operation is cancelled. This results in every month several files which are not associated to any record like Asset, WO, etc.. are added to the server. This generates extra and unused files on doclinks folder Customer tested latest IFIX for Maximo 7.6.1.2 and got the same results. STEPS TO REPRODUCE: 1. Open Maximo as maxadmin. 2. Open Assets app. 3. Bring any record to the screen. 4. Click the clip to add attachment and select Add new file. 5. Select a .ZIP file. 6. In the Create a File Attachment, ensure the "Print attached document with report if printable type?"checkbox is marked, and click OK. You will get an error: BMXAA6152E - This file type cannot be printed. To attach this file type, clear the Print attached document with report if printable type? check box. 7. Click OK, and then Cancel the Attachment add operation. 8. The record shows no attachment, but the file was uploaded to the server. If you look into the DOCLINKS folder in the server, the file is uploaded there. CURRENT ERRONEOUS RESULT: If you look into the DOCLINKS folder in the server, the file is uploaded there. EXPECTED RESULT: If you look into the DOCLINKS folder in the server, the file is NOT uploaded there. ENVIRONMENT (SYSTEM INFO): Tivoli's process automation engine 7.6.1.2-IFIX20210819-1713 Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-46 IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119 HFDB Build HF7680-10 IBM Maximo Calibration 7.6.1.0 Build 20200715-0100 DB Build V7600-08 IBM Maximo Asset Management Scheduler 7.6.8.0 Build 20200715-0100 DB Build V7680-148 HFDB Build HF7680-19 IBM Tpae Integration Framework 7.6.1.2 Build 20200615-2330 DB Build V7612-11 IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build V7611-01 IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * Forcing an error during the add new attachment file * * operation * * with ZIP files will make Maximo add the file to the server * * even * * if the operation is cancelled. * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 8.x Product
Temporary fix
Comments
APAR Information
APAR number
IJ45327
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-02-09
Closed date
2023-12-03
Last modified date
2023-12-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
04 December 2023