Troubleshooting
Problem
UnsupportedClassVersionError is observed while installing Sterling Order Management Software v10 with Oracle DB and ojdbc8.jar
Symptom
NA
Cause
IBM Installation Manager bundled as part of the Sterling Order Management v10 installable is having Java Runtime Environment 7
Environment
NA
Diagnosing The Problem
Resolving The Problem
1. Use ojdbc7.jar during installation of Sterling Order Management Software v10
2. Once installation is done, update the OJDBC driver to ojdbc8.jar
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"ARM Category":[{"code":"a8m0z000000cy0AAAQ","label":"Install and Deploy"}],"ARM Case Number":"TS011815681","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0.0"}]
Product Synonym
Sterling OMS
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Document Information
Modified date:
17 February 2023
UID
ibm16955773