IBM Support

IT43062: A SWITCH PREVIOUSLY ADDED IN STORAGE INSIGHTS CANNOT BE READDED

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APAR status

  • Closed as program error.

Error description

  • Readding a switch (after it was removed) may fail with the
    following error:
    2023-01-06 13:32:51.201+0100 [EP-SubJob:
    xxxxxxxxxxxxxxxxxxxxxxxxxx] [ProbeHandler.handle] [ERROR]
    Unknown internal error occurred during probe collection.
    java.lang.NullPointerException
      at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.checkF
    orMismatchedNaturalKeys(RestBrocadeSwitchProbe.java:228)
      at com.ibm.srm.dc.brocade.probe.RestBrocadeSwitchProbe.run(Re
    stBrocadeSwitchProbe.java:210)
      at com.ibm.srm.dc.common.api.probe.AbstractProbeCollector.col
    lectAndProcessData(AbstractProbeCollector.java:118)
      at com.ibm.srm.dc.runtime.ep.ProbeHandler.handle(ProbeHandler
    .java:129)
      at com.ibm.srm.dc.runtime.ep.ExternalProcessLauncherProbe$Sub
    JobThread.run(ExternalProcessLauncherProbe.java:173)
    
    The issue is caused by orphans entries in the database.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users re-adding a switch which was      *
    * previously monitored in Storage Insights                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Readding a switch (after it was removed) may fail with       *
    * a NullPointerException error.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q23   [ 54X-IBM-SI ]
    ( release target 1Q 2023 / March )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT43062

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-02-07

  • Closed date

    2023-02-23

  • Last modified date

    2023-02-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
23 February 2023