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IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.1 Interim Fix 64 Readme

Fix Readme


Abstract

Readme file for 7.4.0.1-TIV-CAMRT-IF0064
Product - Component Release: 7.4.0.1
Update Name: 7.4.0.1-TIV-CAMRT-IF0064
Fix ID: 7.4.0.1-TIV-CAMRT-AIX-IF0064, 7.4.0.1-TIV-CAMRT-LINUX-IF0064, 7.4.0.1-TIV-CAMRT-SOLARIS-IF0064, 7.4.0.1-TIV-CAMRT-WINDOWS-IF0064

Content

Download location
Prerequisites and co-requisites
Installing
Verifying the installation
Uninstalling
Troubleshooting installation problems from the Support site
Additional information
New Features
List of fixes

Download location

To download this fix, you must first log in to IBM Fix Central (http://www.ibm.com/support/fixcentral/). After you are logged in, you can select from the individual download packages.

This interim fix contains a package to upgrade ITCAM for Robotic Response Time (T6) only. The fix supports Rational Performance Tester 10.5.1 version and Rational Functional Tester 10.5.1 version.

Note - The Rational Integration Support (RIS) image is packaged in Windows image 7.4.0.1-TIV-CAMRT-WINDOWS-IF0064.zip.

Here is a list of components, platforms, and file names that apply to this readme file.


 

Fix Download for AIX

Product - Component Name Platform Fix
Tivoli Composite Application Manager for Transactions Response Time AIX
 

Fix Download for Linux

Product - Component Name Platform Fix
Tivoli Composite Application Manager for Transactions Response Time Linux 7.4.0.1-TIV-CAMRT-LINUX-IF0064


Fix Download for Solaris

Product - Component Name Platform Fix
Tivoli Composite Application Manager for Transactions Response Time Solaris 7.4.0.1-TIV-CAMRT-SOLARIS-IF0064


Fix Download for Windows

Product - Component Name Platform Fix
Tivoli Composite Application Manager for Transactions Response Time Windows 7.4.0.1-TIV-CAMRT-WINDOWS-IF0064

Prerequisites and co-requisites

This fix must NOT be installed on T3, T5, or T6 agents where the version of IBM Tivoli Monitoring framework ('AX') installed is equal to or later than v6.3 FP7. For T3, T5, T6 agents with 'AX' version equal to or later than v6.3 FP7, use 7.4.0.2-TIV-CAMRT-IF0021.

This fix is a cumulative fix for IBM Tivoli Composite Application Manager (ITCAM) for Transactions Response Time agents (T3, T5, T6). 

The fix can be applied to the following base versions.

  • 7.4.0.1
IF0064 is a cumulative upgrade; all updates in the following releases are included in this upgrade.
 
  • 7.4.0.1
  • 7.4.0.1 - IF0001
  • 7.4.0.1 - IF0008
  • 7.4.0.1 - IF0011
  • 7.4.0.1 - IF0014
  • 7.4.0.1 - IF0016
  • 7.4.0.1 - IF0022
  • 7.4.0.1 - IF0023
  • 7.4.0.1 - IF0029
  • 7.4.0.1 - IF0031
  • 7.4.0.1 - IF0036
  • 7.4.0.1 - IF0037
  • 7.4.0.1 - IF0038
  • 7.4.0.1 - IF0042
  • 7.4.0.1 - IF0043
  • 7.4.0.1 - IF0045
  • 7.4.0.1 - IF0046
  • 7.4.0.1 - IF0048
  • 7.4.0.1 - IF0053
  • 7.4.0.1 - IF0059
  • 7.4.0.1 - IF0062
IF0064 can be installed on all IBM Tivoli Composite Application Manager for Response Time agents (T3, T5, T6).

Note: After you apply this fix, the cinfo reports and MTEMS GUI will display the Response Time agents version as '07.40.01.64'.

Note:

The Rational Integration Support (RIS) installer is also included in the Windows image of this interim fix. The package RIS supports RPT/RFT 10.5.1 script export. To run RPT/RFT 10.5.1 Rational scripts, ensure that T6 playback agent version 7.4.0.1.64 or later is installed  on your machine.
 

Installing

Download any of the following files based on your operating system or package:

  • AIX: 7.4.0.1-TIV-CAMRT-AIX-IF0064.tar
  • Linux: 7.4.0.1-TIV-CAMRT-Linux-IF0064.tar
  • Windows: 7.4.0.1-TIV-CAMRT-Windows-IF0064.zip
  • Solaris: 7.4.0.1-TIV-CAMRT-Solaris-IF0064.tar
Installing the fix on Windows Tivoli Enterprise Monitoring Agent (TEMA)
 
  1. Extract the 7.4.0.1-TIV-CAMRT-Windows-IF0064.zip file to a temporary directory (for example C:\temp\7.4.0.1-IF0064).
     
  2. You can install this fix either by using the installation wizard or by using CLI for silent installation.
  • Using the wizard installation GUI:
    a. Run the setup.exe command and to start the Installation Wizard. The setup.exe is located in the WINDOWS directory in your temporary directory.
    For example:
    # C:\TEMP\7.4.0.1-IF0064\WINDOWS\setup.exe

    b. Follow the instructions on the Installation Wizard panels and respond to each option that corresponds to TEMA agent upgrade.

    Default values are provided. You can select or specify different options based on your environment settings. On some panels where you cannot leave any field blank, you need to provide appropriate values.

    Note: During the installation, you can choose to add TEMA to TEMS depot to enable remote installations on the platform that you are adding to the depot.
  • USING THE SILENT INSTALL CLI.
    a. Prepare the silent installation file to configure appropriate values for the installation program. These values will be used while running the installation process.
    The silent installation configuration file is located in the Windows directory of the directory image. (For example, C:\TEMP\7.4.0.1-IF0064\Windows\silent.txt)

    b. Edit the silent installation file to provide appropriate values for the required configuration. By default, all options are commented out, and the installer uses the values from the previous TEMA configuration.
    For more information about the silent installation options available for TEMA agent, refer to the  ITCAM for Transactions V7.4.0.1 Installation and Configuration Guide.
    Refer to the following chapter in the product documentation for further instructions on the use of the silent installation features for this maintenance package:
    Perform a silent install of a monitoring agent (Windows)
3. Restart the computer.
   
When you restart the computer, the system registers the latest settings in the ITCAM, ITM, and Operating System registries.
In environments where TEPS and RT TEMA agents coexist on the same ITM instance, when you update TEMA, an option to restart the computer is displayed. You must install the support packages for TEPS first, then restart TEPS, before restarting the computer as part of the TEMA update.
Installing the fix on Unix/Linux TEMA
 
  1. Download the Unix/Linux upgrade package and extract it to a temporary directory (For example, /tmp/7.4.0.1-IF0064).
     
  2. You can install this fix either by using the installation wizard or by using CLI for silent installation.
  • USING THE SCRIPT BASED INSTALLATION PROCEDURE.

    a. Run the install.sh to start the Installation Wizard. The install.sh command is located directly in the root directory of the upgrade image.
    For example:
    # /tmp/7.4.0.1-IF0064/install.sh

    b. Follow the instructions on the Installation Wizard panels and respond to each option that corresponds to TEMA agent upgrade. You can select or specify different options based on your environment settings. On some panels where you cannot leave any field blank, you need to provide appropriate values.

      Note: During the interactive installation, enter "2" when the following query appears:
    Do you want to check prerequisites for the above components? [ 1=Yes, 2=No ; default is "1" ]

      c. After the Installation Wizard completes, you must configure your agents.

         This is done by running the ITM itmcmd command as follows:

    $ITM_HOME/bin/itmcmd config -A <AGENT_TYPE>
        Where <AGENT_TYPE> is t3, t5 or t6
        For example, to configure the Robotic Response Time agent (t6), run the following command:
    # $ITM_HOME/bin/itmcmd config -A t6
  • USING THE SILENT INSTALL CLI.
    Prepare the silent installation file to configure appropriate values for the installation program. These values will be used while running the installation process.
    Refer to the following section of the product documentation for additional information about using the silent installation in Unix/Linux environments:
    Perform a silent install and configuration for a monitoring agent (UNIX or Linux)
Installing application support for TEPS and TEMS

For each monitoring agent installed, you must install agent-specific application support on IBM Tivoli Monitoring components. You can choose to install application support on all components at one time, or you can install the application support on components separately. If you plan to install application support on components separately, then ensure that you install agent-specific application support on the components in the following order:
  1. Tivoli Enterprise Monitoring Server
  2. Tivoli Enterprise Portal Server
  3. Tivoli Enterprise Portal Desktop Client
  4. Tivoli Enterprise Portal Server Browser client (for Linux and UNIX Only)

The procedure for installing agent-specific application support on the components is similar to installing the monitoring agent. The main difference is to select the required application support components.

Note: When installing application support, any ITM components on the current machine are automatically stopped, including any TEMS or TEPS. Refer to the Starting and stopping servers and agents topic to manually stop ITM agents and infrastructure. Ensure that you inform other users before beginning the installation.

For information about step by step application support installation, see the following documentation:
Install application support for Linux and UNIX
Install application support for Windows system


Specific Installation Instructions for Agents

  • T3 AMC APPLICATION MANAGEMENT CONSOLE (end user dashboard) AGENT
    After installing this maintenance package, you must reconfigure the agent to initialize the agent processes with the new settings. You can reconfigure the agent either by using the MTEMS console or CLI.
       For example:
   <ITM_HOME>/bin/itmcmd config -A t3
  • T5 WRT WEB RESPONSE TIME AGENT
    When you upgrade T5 agents that are monitoring local instances of the IBM HTTP Server, you must stop the IHS process before the upgrade. For all other web server instances, it is a good practice to stop the server before running the upgrade and reconfiguring the T5 agent. It is not required to stop web servers when monitoring remote transactions.
    After installing this maintenance package, you must reconfigure the agent by using the MTEMS console or the CLI interface. For example:
    <ITM_HOME>/bin/itmcmd config -A t5
  • T6 RRT ROBOTIC RESPONSE TIME AGENT
    After installing this maintenance package, you must reconfigure the agent to initialize the agent processes with the new settings. You can reconfigure the agent by using the MTEMS console or the CLI interface.
    For example:
    <ITM_HOME>/bin/itmcmd config -A t6
Rational Integration Support
This fix also provides an updated Rational Integration Support (RIS) installer which must be installed on all Rational Performance Tester (RPT) or Rational Functional Tester (RFT) workbench installations that need to export scripts for monitoring. This RIS installer automatically upgrades any previously installed Rational Integration Support packages. It can also be used to perform new installations.

For RPT and RFT, installation instructions:
Installing integration support for Rational Performance Tester
Installing integration support for Rational Functional Tester
 
Supported versions of RPT and RFT

RPT
RPT 9.2.0.*

RPT 9.5.0.*
RPT 10.0.0.*
RPT 10.2.3.*

RPT 10.5.1.*

RFT
RFT 9.2.0.*
RFT 9.5.0.*
RFT 10.0.0.*
RFT 10.2.3.*

RFT 10.5.1.*

Verifying the installation

To ensure that you have successfully installed the fix,  you must check the Transactions Response Time version. All the RT agents in MTEMS display their version as 07.40.01.64.
You can check the installation logs for the version number.

On Windows, the installation logs are written to the following directory: ITM\InstallITM\

On Unix/Linux, the installation logs are written to the following directory: ITM/logs/

You must also check the version and build number of RIS on RPT or RFT.
The RIS version and build ID must be displayed as follows:

Version: 7.4.0.1
Build ID: 202302092248

To check the RIS build ID and version, navigate to the following location in Rational Performance Tester: 'Help' -> 'About Rational Performance Tester' -> 'Rational Performance Tester Installation Details' -> 'Features' -> Provider 'IBM Tivoli', Feature 'ITCAM for Transactions'

To check the RIS build ID and version, navigate to the following location in Rational Functional Tester: 'Help' -> 'About Rational Functional Tester' -> 'Rational Functional Tester Installation Details' -> 'Features' -> Provider 'IBM Tivoli', Feature 'ITCAM for Transactions'

Uninstalling

This maintenance package cannot be rolled back. You need to uninstall the TEMA agent and then reinstall it.

Uninstalling TEMA on Windows

  1. Go to the Windows Control Panel.
  2. Choose Add or Remove Program.
  3. To uninstall TEMA, complete any one of the following steps:
  • Click the TEMA that you want to uninstall, and then select Change/Remove.
  • Click IBM Tivoli Monitoring, and then choose Change/Remove. Clear the TEMA checkbox to uninstall the item.

Uninstalling TEMA on Unix/Linux

  1. Run the following command from the /IBM/ITM/bin directory:
    ./uninstall.sh
  2. Complete the script instructions to uninstall TEMA.
 

Troubleshooting installation problems from the Support site

For detailed information, refer to the troubleshooting guide:
https://www-01.ibm.com/support/knowledgecenter/SS5MD2_7.4.0.1/com.ibm.itcamt.doc/rt/TSG/rt_trouble_oview.html

Additional information

The Secure Hash Algorithm 256 (SHA256) checksum of the image is as follows:

7.4.0.1-TIV-CAMRT-AIX-IF0064.tar - 10256f999ac39eeaee97a4e51a9841469f2c90a2 

7.4.0.1-TIV-CAMRT-Linux-IF0064.tar - d50d9daf518715e910d7154377a2a69536d9f336

7.4.0.1-TIV-CAMRT-Solaris-IF0064.tar - 172c60a5500b8668e42d72e90529d2be0a58d828

7.4.0.1-TIV-CAMRT-Windows-IF0064.zip - 22268503d1ba8d2da2074be4e8ccbe7c95f24793

New Features

  • RIS: Support RPT 10.5.1 version script exporting
  • RIS: Support RFT 10.5.1 version script exporting

List of fixes

The following problems are addressed by this interim fix.

APARs 
  • None
Agent defects:
  • None
Enhancements included from previous interim fixes: 
  • RIS: Support RFT 9.2/9.5 version script exporting
  • RIS: Support RPT 9.2/9.5 version script exporting
  • RIS: Support RFT 10.0 version script exporting
  • RIS: Support RPT 10.0 version script exporting
  • RIS: Support RPT 10.2.3 version script exporting
  • RIS: Support RFT 10.2.3 version script exporting
APARs and defects included in previous interim fixes: 
  • APARs
    • IJ26104 PSIRT ADV0023757 Open Source SQLite Vulnerabilities CVE-2020-11656 CVE-2020-11655
    • IJ22072 ClientTime memory leak issue in TS002765697
    • IJ16169 ITCAM4TX 7.4: Cannot EXPORT RPT 9.1 HTTP TEST SCRIPT TO AMC WHEN USING **ENCRYPTED** DATAPOOLS
    • IV94339 T3, T5, T6 APP SUPPORT INCORRECT VERSION, RESULTING IN "APPLICATION SUPPORT MISMATCH" REPORTED IN TEP
    • IV93568 URL and Status_Code attributes in WRT Transaction Instance Table can occasionally miss match on HTTP pipelining
    • IV88234 WRT network timing calculations not processed correctly for HTTP transactions containing a 100-continue expectation
    • IV87235 WRT terminates when processing persistent HTTP connection containing multiple requests and missing packets
    • IV86304 AMCE 7401 SLOW WITH LARGE ZIP FILES IN THE RFT AND RPT RUNTIME FOLDERS IN THE KT1DEPOT
    • IV85027 T3 applications are offline when failed to connect to TEMS
    • IV84400 PSIRT 5154 CODE BLUE [SE-2012-01] Broken security fix in IBM Java
    • IV79637 KT6 Agent set wrong KT6_JAVA_HOME in Runtime Environment on Linux platform
    • IV79325 WRT TCP Sequencer uses wrong payload length when packets are truncated
    • IV78697 TEMS RECYCLE STOPS AMC STH FILE GENERATION
    • IV78532 kfcm120 on AIX can occasionally consume excessive kernel CPU resource without BPF optimization
    • IV78180 Some information is missing in VP Failure Event on TEP
    • IV77635 T3 NEEDS TO RETURN ALL DATA FOR HISTORY REQUEST
    • IV77457 RIS7401 install - wrong message of unsupported version for RFT 8.6 and RPT 8.6
    • IV76849 WRT does not support IP frames tagged by more than one 802.1Q VLAN tag
    • IV76483 CHUNKS THAT START WITH CRLF ARE NOT PROCESSED CORRECTLY BY WRT
    • IV76481 CHUNKED POSTS WITH 100 CONTINUE ARE NOT PARSED CORRECTLY BY WRT
    • IV76185 When Citrix Connection Failure Event or Citrix Create Window Failure Event happens, no Citrix Server Address shows in TEP Event record
    • IV76162 RPT script playback failed with error message Test virtual user setup failed. startStatus=-14
    • IV74161 When enable Content capture In Windows Platform, Content Capture .zip files continue to generate without VP failure Event
    • IV73894 RIS: The VP added by ITCAM Test Editor has some problems, it will make the VP failure message be incorrect
    • IV72305 wfcrun32.exe must be restarted periodically, if not some unexpected VP failure will happen
  • Agent defects:
    • 31865: D - PSIRT PVR0265747 Open Source SQLite Vulnerabilities CVE-2021-20227 for 7.4.0.1
    • 31748 D - PSIRT ADV0025370 Open Source SQLite Vulnerabilities CVE-2020-15358 for 7.4.0.1
    • 31733 D - PSIRT ADV0023757 Open Source SQLite Vulnerabilities CVE-2020-11656 CVE-2020-11655 for 7.4.0.1
    • 31683 D - 7.4.0.1 - PSIRT ADV0021246 SQLite Vulnerabilities CVE-2019-19603, CVE-2019-19645, CVE-2019-19646, CVE-2019-19880, CVE-2019-19923, CVE-2019-19924, CVE-2019-19925, CVE-2019-19926
    • 85102 WRT stops showing data after 1 day running
    • 31659 D - PSIRT ALERT: 18003 Open Source SQLite Vulnerabilities CVE-2019-16168 - 7.4.0.1
    • 31609 D - PSIRT ALERT: 161901 Open Source SQLite Vulnerabilities CVE-2019-8457 - 7.4.0.1
    • 31559 D - PSIRT ALERT: 14951 Open Source SQLite Vulnerabilities CVE-2018-20346 - 7.4.0.1
    • 31537 Update Java Certificates for 7.4 on Nov 2018
    • 31488 D - PSIRT ALERT: 11534 Open Source SQLite Vulnerabilities CVE-2018-8740 - 7.4.0.1
    • 31397 TS000055529 Garbled text in "Information" RRT Agent Messages
    • 31246 D - PSIRT ALERT: 9137 Open Source SQLite Vulnerabilities CVE-2017-10989
    • 31022 PSIRT ALERT: 7621 Zlib Vulnerabilities
    • 30922 PSIRT ALERT: 6888 Open Source SQLite Vulnerabilities
    • 30818 PSIRT ALERT: 5934 xerces-C Vulnerability & possible mitigation
    • 30644 Update ARM with newer version TRANS_5907 for xerces-c PSIRT
    • 30420 PSIRT 5417 Open Source Apache Xerces-C XML parser Vulnerabilities - CVE-2016-0729
    • 29817 T3 writes blank value to ORIGINNODE column when the AMC ISM table is being queried
    • 29758 RPT Citrix playbacks time out after starting new playbacks
    • 29347 Make RRT work well when the installation directory contains SPACE
    • 28937 Fix buildWhereClause SQL insertion vulnerability in CTableManager
    • 28820 PSIRT 3528 IBM SDK, Java Technology Edition Quarterly CPU
    • 28813 WRT crash in CSpec_DecryptAESGCM()
    • 28390 kfcm120 segmentation fault on shutdown with incomplete SSL sessions
    • 25603 RIS: Default password incorrect when exporting a script using SSL
    • 20392 RIS: RFT Export of script inside folder fails
    • 32002: D - PSIRT PRD0333951 Open Source SQLite Vulnerabilities CVE-2021-45346 for 7.4.0.1
    • 32003: D - PSIRT PRD0347267 Open Source zlib Vulnerabilities CVE-2018-25032 - 7.4.0.1
    • 32028: D - PSIRT PVR0399252 (IBM Java - OpenJ9 CVE-2021-28167)
       

Document change history

Version Date Description of Change
1.0      15 March 2023      Initial Version

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Document Information

Modified date:
15 March 2023

UID

ibm16909435