IJ45161: ADVANCED SEARCH DATE FIELD RESETS IN SERVICE REQUESTS APPLICATION FOR SPANISH LOCAL USERS

APAR status

• Closed as program error.

Error description

• ERROR DESCRIPTION:
  
  Advanced Search Date Field Resets in Service requests
  application for Spanish local Users
  
  
  STEPS TO REPRODUCE:
  
  
  1. Set Language as ES Spanish and the locale as es_MX
  Spanish (Mexico) in your Env. for one of the users ie: maxadmin
  2.Then logout and login again as the same user
  3. Go to Service Request application
  4. Click on Advanced Search
  5. In the Reported Date field , Select the Calendar in the From
  Field and Select Dec. 2 11:00AM and Accept
  6.Then go to the TO field and Enter Dec. 26 11:45AM, notice that
  when you select the time, the FROM and TO fields are cleared
  
  
  CURRENT ERRONEOUS RESULTS:
  
  
  User cannot enter both start and end date in Advanced search
  of the Service Request and
  search because the fields are cleared
  
  
  EXPECTED RESULTS:
  
  
  User should be able to enter both start and end date in
  Advanced search of the Service Request and
  search the result.
  
  PERFORMANCE ISSUE: No
  
  
  ENVIRONMENT:
  
  Tivoli's process automation engine 7.6.1.3-IFIX20221121-1310
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ADVANCED SEARCH DATE FIELD RESETS IN SERVICE REQUESTS        *
  * APPLICATION FOR SPANISH LOCAL USERS                          *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels