APAR status
Closed as program error.
Error description
Performance monitoring runs as expected on monitored devices by Call Home with cloud services after they are initially added to a Storage Insights tenant. Then after a period of time (~2 days), the performance monitoring stops working properly. The following message can be seen in the logs: Jan 23 09:44:32 achp-74c4f4fd95-v9hmn achp warning Tenant xxxxxxxxxxxxxxxxxxxxxxx unable to read to the vcopy id file if check whether vid file present in cos or last inventory succed xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring device added by Call * * Home with cloud services * **************************************************************** * PROBLEM DESCRIPTION: * * Performance monitoring runs as expected on monitored devices * * * * via Call Home with cloud services after they are initially * * added * * to a Storage Insights tenant. * * * * Then after a period of time (approx 2 days), the performance * * monitoring stops working properly. * * * * The following message can be seen in the logs: * * Jan 23 09:44:32 achp-74c4f4fd95-v9hmn achp warning Tenant * * xxxxxxxxxxxxxxxxxxxxxxx unable to read to the vcopy id file * * if * * check whether vid file present in cos or last inventory * * succed * * xxxxxxxxxxxxxxxxxxxxxxxxxxxx * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q23 [ 54X-IBM-SI ] ( release target 1Q 2023 / February ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT42990
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-01-27
Closed date
2023-02-09
Last modified date
2023-02-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
10 February 2023