APAR status
Closed as program error.
Error description
Failing to collect performance data for some Hitachi storage arrays. Performance monitor status = Failed. traceMessage_0.log from Data Collector: [UploadUtil.uploadPerformanceResultToReceiverService] [INFO] PM collection status fields read from summary file are: ERROR 9001 BPCSS0064E 56331 (56331),java.lang.Long incompatible with java.lang.Double 1664813830002 C:\Cloud_DataCollector_windows/log/<systemID>\perf_monitor\27906 java.lang.ClassCastException: java.lang.Long incompatible with java.lang.Double Two performance monitoring metrics, 860 (Port Total Data rate) and 868 (Port Total Transfer Size), have value = 0 instead of 0.0 in system.json for some Hitachi arrays.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring several Hitachi * * devices at once * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights was failing to collect performance * * data for some Hitachi storage arrays. * * * * Performance monitor status = Failed. * * * * Two performance monitoring metrics: * * 860 (Port Total Data rate) and * * 868 (Port Total Transfer Size) * * * * have value = 0 instead of 0.0 in system.json for * * some Hitachi arrays. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q23 [ 54X-IBM-SI ] ( release target 1Q 2023 / February ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT42933
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-01-20
Closed date
2023-02-10
Last modified date
2023-02-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
10 February 2023