APAR status
Closed as program error.
Error description
When data collector upgrades are deployed to Storage Insights, the data collector manager (dcm) service performs a check of the setting that determines the customers preference for automatic or manual data collector upgrades. The default condition for that setting is on and it is up to the client to set this to off. When the dcm service detects that a new data collector version is available, it checks all Storage Insights tenants for their automatic upgrade setting; it then processes the tenants with automatic upgrades set to on and does not run upgrades for the ones set to off In an observed case, the check to determine on or off timed out, which resulted in data collectors with automatic upgrades set to off to be upgraded automatically as if they were set to on. This is because the default condition for that permission is on and when the query timed out, the upgrade process continued because it was not blocked by the off setting. ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: IBM Storage Insights automatic Data Collector Upgrade should be disabled Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users who have disabled the automatic * * Data Collector upgrade * **************************************************************** * PROBLEM DESCRIPTION: * * In Storage Insights, when Data Collector updates are * * deployed, * * the data collector manager (dcm) service performs a check of * * the * * customer's preference for automatic or manual data collector * * * * upgrades. * * * * The default condition for that setting is "On" and it is * * decided by * * the customer if they'd like to set it to "Off". * * * * When the dcm service detects that a new data collector * * version * * is available, it checks all Storage Insights tenants for * * their * * automatic upgrade setting; it then processes the tenants * * with * * automatic upgrades set to "On" and does not run upgrades for * * * * the ones set to "Off" * * * * In an observed case, the check to determine "On" or "Off" * * timed * * out, which resulted in data collectors with automatic * * upgrades * * set to "Off" to be upgraded automatically as if they were * * set to * * "On". This is because the default condition for that * * permission * * is "On" and when the query timed out, the upgrade process * * continued because it was not blocked by the "Off" setting. * * * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q23 [ 54X-IBM-SI ] ( release target 1Q 2023 / March ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT42897
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-01-12
Closed date
2023-01-26
Last modified date
2023-01-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
27 January 2023