APAR status
Closed as program error.
Error description
When trying to login into the IBM Spectrum Protect for Virtual Environments Data Protection for VMware GUI (TsmVmwareUI) version 8.1.17 and the vCenter is at version 8.* the following error is displayed: GVM2019E An error occurred processing user permissions. Contact your system administrator. This is because the TSMRequiredPermissionsList.xml is missing the required privileges section for vCenter 8.0 on Linux and the file needs to be corrected on Windows. IBM Spectrum Protect Versions Affected: IBM Spectrum Protect for Virtual Environments - Data Protection for VMware version 8.1.17 on all Supported Linux and Windows Platforms. Additional Keywords: SPVE, TS011591435, TsmVmwareUI, login, GVM2019E, vSphere 8, GUI
Local fix
1- For Linux Platforms: a. Edit the TSMRequiredPermissionsList.xml located in "/opt/tiv oli/tsm/tdpvmware/common/webserver/usr/servers/veProfile/tsmVmG UI" b. Add the following entries to the file under the <RequiredList> entry: <vCenter version="VMC_8.0"> <Datacenter> <Privilege>Datastore.AllocateSpace</Privilege> </Datacenter> </vCenter> <vCenter version="8.0"> <Datacenter> <Privilege>Datastore.AllocateSpace</Privilege> <Privilege>Datastore.Browse</Privilege> <Privilege>Datastore.FileManagement</Privilege> <Privilege>Extension.Register</Privilege> <Privilege>Extension.Unregister</Privilege> <Privilege>Extension.Update</Privilege> <Privilege>Global.CancelTask</Privilege> <Privilege>Global.Licenses</Privilege> <Privilege>Global.LogEvent</Privilege> <Privilege>Global.ManageCustomFields</Privilege> <Privilege>Global.SetCustomField</Privilege> <Privilege>Host.Config.Storage</Privilege> <Privilege>Network.Assign</Privilege> <Privilege>Resource.AssignVMToPool</Privilege> <Privilege>Resource.ColdMigrate</Privilege> <Privilege>Resource.HotMigrate</Privilege> <Privilege>Task.Create</Privilege> <Privilege>Task.Update</Privilege> <Privilege>VApp.AssignResourcePool</Privilege> <Privilege>VApp.AssignVM</Privilege> <Privilege>VApp.Create</Privilege> <Privilege>VirtualMachine.Config.AddExistingDisk</Privilege> <Privilege>VirtualMachine.Config.AddNewDisk</Privilege> <Privilege>VirtualMachine.Config.AddRemoveDevice</Privilege> <Privilege>VirtualMachine.Config.AdvancedConfig</Privilege> <Privilege>VirtualMachine.Config.CPUCount</Privilege> <Privilege>VirtualMachine.Config.ChangeTracking</Privilege> <Privilege>VirtualMachine.Config.DiskLease</Privilege> <Privilege>VirtualMachine.Config.EditDevice</Privilege> <Privilege>VirtualMachine.Config.HostUSBDevice</Privilege> <Privilege>VirtualMachine.Config.Memory</Privilege> <Privilege>VirtualMachine.Config.RawDevice</Privilege> <Privilege>VirtualMachine.Config.ReloadFromPath</Privilege> <Privilege>VirtualMachine.Config.RemoveDisk</Privilege> <Privilege>VirtualMachine.Config.Rename</Privilege> <Privilege>VirtualMachine.Config.ResetGuestInfo</Privilege> <Privilege>VirtualMachine.Config.Resource</Privilege> <Privilege>VirtualMachine.Config.Settings</Privilege> <Privilege>VirtualMachine.Config.SwapPlacement</Privilege> <Privilege>VirtualMachine.Config.UpgradeVirtualHardw are</Privilege> <Privilege>VirtualMachine.GuestOperations.Execute</Privilege> <Privilege>VirtualMachine.GuestOperations.Modify</Privilege> <Privilege>VirtualMachine.GuestOperations.Query</Privilege> <Privilege>VirtualMachine.Interact.PowerOff</Privilege> <Privilege>VirtualMachine.Interact.PowerOn</Privilege> <Privilege>VirtualMachine.Inventory.Create</Privilege> <Privilege>VirtualMachine.Inventory.Delete</Privilege> <Privilege>VirtualMachine.Inventory.Register</Privilege> <Privilege>VirtualMachine.Inventory.Unregister</Privilege> <Privilege>VirtualMachine.Provisioning.Clone</Privilege> <Privilege>VirtualMachine.Provisioning.DiskRandomAcc ess</Privilege> <Privilege>VirtualMachine.Provisioning.DiskRandomRea d</Privilege> <Privilege>VirtualMachine.Provisioning.GetVmFiles</Privilege> <Privilege>VirtualMachine.State.CreateSnapshot</Privilege> <Privilege>VirtualMachine.State.RemoveSnapshot</Privilege> <Privilege>VirtualMachine.State.RenameSnapshot</Privilege> <Privilege>VirtualMachine.State.RevertToSnapshot</Privilege> </Datacenter> </vCenter> 2- For Windows: a. Edit the TSMRequiredPermissionsList.xml located in C:\IBM\SpectrumProtect\webserver\usr\servers\veProfile\tsmVmGUI b. Change the 8.* to 8.0 in the following entries <vCenter version="VMC_8.*"> <vCenter version="8.*> The entries should be: <vCenter version="VMC_8.0"> <vCenter version="8.0">
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect for Virtual Environments Data * * Protection for VMware version 8.1.17 on Linux x86_64 and * * Windows platforms * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in Data Protection for VMware level * * 8.1.17.2 and 8.1.19. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
The error 'GVM2019E An error occurred processing user permissions. Contact your system administrator. ' will not occur.
Temporary fix
Comments
APAR Information
APAR number
IT42854
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-01-06
Closed date
2023-03-15
Last modified date
2023-03-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
15 March 2023