Troubleshooting
Problem
When a user restores a portal backup for all sites or a specific site, one or more of the sites might fail to install.
Symptom
Affected are users running API Connect fix packs 10.0.1.9, 10.0.5.2, and previous fix packs.
Users affected by this problem might see the following error present in the portal-www pod, admin container logs:
[ queue stderr] 2779734 4140dc:29b0a4:63cc16 2022-12-02 16:13:50: restore_site: Granted privileges to apimportalorg2_7@% on apimportalorg2_7 [success]
[ queue stderr] 2779734 4140dc:29b0a4:63cc16 2022-12-02 16:13:50: restore_site: Could not create apimportalorg2_7 database [error]
Resolving The Problem
If you see the error, then you can retry the restore for just the site that failed to restore and it should work the next time, as the error is caused by a race condition.
Related Information
Document Location
Worldwide
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Document Information
Modified date:
15 December 2022
UID
ibm16846203