APAR status
Closed as Permanent restriction.
Error description
When using the rave chart az.GaugePanel_11.zip in a report then the following error message appears: RSV-SRV-0040 The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/In formation_Management/Cognos_Business_Intelligence. CCLRuntimeError:SOAP Fault:Fatal: <faultcode>SOAP-ENV:Server</faultcode><faultstring>Internal server error. Failed to create response.</faultstring><details>Error: com.ibm.ba.vis.service.VisualizationException: ECS-VOS-1002 VisOutput-Servicefehler.: Scale span of 1.0 less than one twentieth of total field range.
Local fix
no
Problem summary
**************************************************************** * USERS AFFECTED: * * n/a * **************************************************************** * PROBLEM DESCRIPTION: * * see formal description * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix will not be provided in the old visualization. Please use the new visualizations that are available in the current release of our software.
Temporary fix
Comments
APAR Information
APAR number
PH22294
Reported component name
COG REPORT STUD
Reported component ID
5724W12RS
Reported release
B0A
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-02-17
Closed date
2022-12-05
Last modified date
2022-12-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
05 December 2022