IJ44456: WHEN TRYING TO SAVE AND PUBLISH QUERY IN WORK SUPERVISION, THE SCREEN HANGS

APAR status

• Closed as program error.

Error description

• Screen hangs when trying to use a new query in Work Supervision
  Work Center
  
  STEPS TO REPRODUCE:
  1. In Work Order Tracking app- Create a Saved Query (with small
  subset of data) to approve WAPPR/WSCH records. Make sure Saved
  Query is Public. See RKTEST query.
  2. Click Work Supervision app
  3. Click Design Mode pencil
  3. Expand the Approve Work card
  4. In Design Work Panel - Click Saved Query radio button and
  search from Saved Query from Wotrack app, pick RKTEST
  5. Click Save
  6. Click Manage Work Center Configuration tool icon.
  7. Publish as active work center
  
  RESULT:
  Screen hangs. No matter what query you use
  
  EXPECTED RESULT:
  New work center using saved query displays results.
  
  PRODUCT ENVIRONMENT:
  Tivoli's process automation engine 7.6.1.2-IFIX20220216-1819
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-76
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN TRYING TO SAVE AND PUBLISH QUERY IN WORK SUPERVISION,   *
  * THE SCREEN HANGS                                             *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be included in a future release
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels