IBM Support

IT42575: "RESOURCE NOT FOUND" GUI ERROR ON MICROSOFT SQL PIT RESTORE POINT SEARCH

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The IBM Spectrum Protect Plus restore wizard displays the
    following message on Microsoft SQL On-demand Point-In-Time (PIT)
    restore point search :
    
    Unhandled ErrorClose modal
    Error
    {     "headers": { "normalizedNames": {}, "lazyUpdate": null },
           "status": 404,
       "statusText": "OK",
              "url": https://<SPPAddress>/api/application/sql/
                     logbackupavailability?from=recovery
                     &resourceType=database,
               "ok": false,
             "name": "HttpErrorResponse",
          "message": "Http failure response for https://<SPPAddress>
                      /api/application/sql/logbackupavailability
                      ?from=recovery&resourceType=database: 404 OK",
            "error": { "id": "XSBResourceNotFound",
              "description": "Resource not found.",
                    "title": "A problem occurred while executing the
                              requested operation" },
          "request": { "url": https://<SPPAddress>:/api/application/
                              sql/logbackupavailability
                              ?from=recovery&resourceType=database,
                      "body": "{\"resourceIds\":[\"xxxxxxxxxxx\"],
                                \"startTime\":1668639600000,
                                \"endTime\":1668726000000,
                                \"location\":
                                   {\"type\":\"site\",
                                      \"id\":\"2103\"}}",
            "reportProgress": false,
           "withCredentials": false,
              "responseType": "json",
                    "method": "POST",
                   "headers": { "normalizedNames": {},
                                     "lazyUpdate": null,
                                        "headers": {},
                                       "lazyInit": null },
                    "params": { "updates": null, "cloneFrom": null,
                                "encoder": {}, "map": {} },
             "urlWithParams": https://<SPPAddress>:/api/application/
                              sql/logbackupavailability
                              ?from=recovery&resourceType=database}}
    
    On-demand snapshot restore is not affected.
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.x
    
    Additional Keywords: SPP, SPPLUS, TS011316788 , wizard, OnDemand
    restore
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.12                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.13. Note that this is subject to change at the          *
    * discretion of IBM                                            *
    ****************************************************************
    

Problem conclusion

  • This problem has been fixed so that SQL PIT "search backup"
    reports either valid backup time window, or "no backup" message,
    depending on the log backup completion status.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42575

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1B

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-11-28

  • Closed date

    2022-12-07

  • Last modified date

    2022-12-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1B","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024