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Known Issue in Maximo Health and Predict - Utilities 8.5: Search "_" text doesn’t support on table view

Troubleshooting


Problem

Search "_" text doesn’t support on table view.

Symptom

On MAS Health and Predict - Utilities UI, open Assets page or Locations page, on the table view, click the search icon and input text like "POLE_". The table will show “No results”, but there may be assets that are named POLE_xxx in the system.

Cause

This result is determined by how the database is processing the query. Underscore is a wildcard character in SQL, which stands for any single character when used with LIKE operator. Searching POLE_ matchs all records with POLE followed by a single character. It will also match the length, which means it must be of length 5. That is why there are no results.
Affected versions
IBM Maximo Health and Predict - Utilities 8.0+ (in Maximo Application Suite 8.4.x + )

Resolving The Problem

If you want to search keyword by using the wildcard, search for POLE________ or POLE_%.

Document Location

Worldwide

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Document Information

Modified date:
22 November 2022

UID

ibm16840965