APAR status
Closed as program error.
Error description
DETAIL OF PROBLEM: Users adding or monitoring FlashSystem, SVC, Storwize devices on firmware levels between 8.3.1.2 - 8.3.1.5 This issue may potentially be associated with: error "sed: command not found" when IBM Storage Insights is running queries against the relevant storage device. The Storage Device is throwing the errors and this is addressed in Storage Device Firmware version 8.3.1.6+ Example log entry from data collector logs: sidc01.ibm.com/logdir/c1234567-890f-12bc-d3e4-5f6789012a34/test _connection/40298/traceABc1234567-890f-12bc-d3e4-5f6789012a34_e rrors_0.log:2022-10-1009:31:38.869-0400 [PDC-null] [AbstractTestConnection.collectAndProcessData] [ERROR] Device: 12.34.56.78 Device Id:DeviceId@a1b2cd34 ( Name=null, Nick=null, System UUID =c1234567-890f-12bc-d3e4-5f6789012a34, Device Type =4) Test Connection Failed: Exception: /etc/rbashrc: line 267: sed: command not found [Ljava.lang.StackTraceElement;@a1b2cd34 ____________________________________________________ The defect is against component: Data Collector Server/Manager build/release: 54X (3Q22) Problem as described by customer: Unable to add the SVC device to Storage Insights Initial customer impact (low/med/high): med
Local fix
Addressed in Storage Device Firmware version 8.3.1.6+
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users adding / monitoring FlashSystem, * * SVC, Storwize devices on firmware levels between 8.3.1.2 - * * 8.3.1.5 * **************************************************************** * PROBLEM DESCRIPTION: * * This issue may potentially be associated with: * * error "sed: command not found" when IBM * * Storage Insights is running queries against the * * relevant Storage Device. * * * * The Storage Device is throwing the errors and * * this is addressed in storage device firmware * * version 8.3.1.6 or higher. * * * * * **************************************************************** * RECOMMENDATION: * * Upgrade device firmware to 8.3.1.6 or higher * ****************************************************************
Problem conclusion
This is resolved by upgrading the device firmware to 8.3.1.6 or higher. A fix for this APAR in Storage Insights to avoid running the sed command is targeted for the following release: IBM Storage Insights 4Q22 [ 54X-IBM-SI ] ( release target 4Q 2022 / December ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT42491
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-11-16
Closed date
2022-12-02
Last modified date
2022-12-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
02 December 2022