IT42398: AFTER UPGRADING DP VMWARE TO 8.1.15.2 TAG-BASED BACKUPS FAIL WITH ANS2635E AND ANS9377E

APAR status

• Closed as program error.

Error description

• After upgrading IBM Spectrum Protect for Virtual Environments
  Data Protection for VMware to 8.1.15.2 tag-based backups fail
  with the following errors:
  
  
  Exception in thread "main" java.lang.NoClassDefFoundError:
  com.fasterxml.jackson.databind.ObjectMapper
  at com.vmware.vapi.internal.protocol.common.json.JsonSecurityCo
  ntextSerializer.(JsonSecurityContextSerializer.java:36)
  at com.vmware.vapi.cis.authn.json.JsonSigningProcessor.(JsonSig
  ningProcessor.java:44)
  at com.vmware.vapi.cis.authn.ProtocolFactory.enhanceClientConfi
  g(ProtocolFactory.java:103)
  at com.vmware.vapi.cis.authn.ProtocolFactory.getHttpConnection(
  ProtocolFactory.java:88)
  at com.vmware.vapi.cis.authn.ProtocolFactory.getConnection(Prot
  ocolFactory.java:77)
  at com.ibm.tivoli.tsm.ve.vmware.ServiceEndpoint.(ServiceEndpoin
  t.java:46)
  at com.ibm.tivoli.tsm.ve.vmware.VapiServiceEndpoint.(VapiServic
  eEndpoint.java:21)
  at com.ibm.tivoli.tsm.ve.vmware.ServiceManager.connect(ServiceM
  anager.java:145)
  at com.ibm.tivoli.tsm.ve.vmware.ServiceManagerFactory.getServic
  eManager(ServiceManagerFactory.java:56)
  at com.ibm.tivoli.tsm.ve.vcloudsuite.VCloudSuiteConnection.find
  ServiceManager(VCloudSuiteConnection.java:538)
  at com.ibm.tivoli.tsm.ve.vcloudsuite.VCloudSuiteConnection._con
  nect(VCloudSuiteConnection.java:397)
  at com.ibm.tivoli.tsm.ve.vcloudsuite.VCloudSuiteConnection.conn
  ect(VCloudSuiteConnection.java:297)
  at com.ibm.tivoli.tsm.ve.vcloudsuite.VCloudSuiteConnection.getV
  CloudSuiteConnectionObject(VCloudSuiteConnection.java:182)
  Caused by: java.lang.ClassNotFoundException:
  com.fasterxml.jackson.databind.ObjectMapper
  at java.net.URLClassLoader.findClass(URLClassLoader.java:610)
  at java.lang.ClassLoader.loadClassHelper(ClassLoader.java:945)
  at java.lang.ClassLoader.loadClass(ClassLoader.java:890)
  at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:349)
  
  at java.lang.ClassLoader.loadClass(ClassLoader.java:873)
  ... 13 more
  ANS2635E The vCloud Suite plug-in runtime library encountered an
  internal error.
  ANS9377E No virtual machine is specified on the Backup VM
  command or the virtual machine domain list could not be
  processed.
  
  
  IBM Spectrum Protect Versions Affected:
  
  IBM Spectrum Protect for Virtual Environments  Data Protection
  for VMware version 8.1.15.2 on Windows
  
  
  
  | MDVREGR 8.1.15.2-TIV_5725TVEVM |
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Data Protection for VMware 8.1.15.2 and later running on *
  * all Windows and Linux platforms.                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the IBM Spectrum      *
  * backup-archive client version 8.1.17 on Windows and Linux    *
  * platforms.                                                   *
  *                                                              *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The issue has been fixed, so the exception should not occurr
  anymore.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels