IBM Support

IT42412: STORAGE INSIGHTS MAY DISPLAY AN INCORRECT NUMBER OF VOLUMES IN POOLS WHEN THE PROBE JOB IS FAILING.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • The number of Volumes in pools are collected during the probe
    and miniprobe processes.
    If these processes are failing due to high number of volume
    files,  the Volumes are not entirely processed.
    Then, Storage Insights is showing an invalid number of Volumes
    in Pools view (Resources -> Pools)
    
    NOTE: the Volumes panel for a Storage (Internal Resources ->
    Volumes) is showing the right amount of Volumes.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring storage device with    *
    * extremely large number of Volumes                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Storage Insights, the number of Volumes in pools are      *
    * collected during the probe and mini-probe processes.         *
    * If these processes are failing due to high number of         *
    * volume files, the Volumes are not entirely processed.        *
    * Then, Storage Insights is showing an invalid number          *
    * of Volumes in Pools view (Resources -> Pools)                *
    *                                                              *
    * NOTE:  the Volumes panel for a Storage device                *
    * (Internal Resources -> Volumes) is showing the right         *
    * amount of Volumes.                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q23   [ 54X-IBM-SI ]
    ( release target 1Q 2023 / March )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42412

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-11-08

  • Closed date

    2023-02-23

  • Last modified date

    2023-02-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
23 February 2023