IJ43912: FILTERING ON THE VIEW ATTACHMENTS SCREEN WILL FIRE AN ERROR BMXAA4214E

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Filtering on the View Attachments screen will fire an error
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance.
  
  STEPS TO REPRODUCE:
  I open an asset that has multiples documents attached
  I open the filter and do a search on the PRINT column
  I press ENTER on the keyboard, and get error:
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance.
  
  CURRENT ERRONEOUS RESULT:
  Error BMXAA4214E happens when filtering for the Print column in
  View Attachments
  
  EXPECTED RESULT:
  No errors when filtering for the Print column in View
  Attachments
  
  ENVIRONMENT (SYSTEM INFO):
  Tivoli's process automation engine 7.6.1.2-IFIX20220330-1115
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-80IBM
  Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100
  DB Build V7604-119 HFDB Build HF7680-10IBM Maximo Asset
  Management Scheduler 7.6.8.0 Build 20200715-0100 DB Build
  V7680-148 HFDB Build HF7680-26IBM Maximo Anywhere 7.6.4.0 Build
  20200117_195427-0500 DB Build V7640-12IBM Tpae Integration
  Framework 7.6.1.2-MIF_7612_IFIX.20220308-1003 Build
  20200715-1444 DB Build V7612-11 HFDB Build HF7612-02IBM Maximo
  Asset Management 7.6.1.2 Build 20200715-0100 DB Build
  V7611-01IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB
  Build V7603-32TPAE OSLC Object Structure 7.6.4.0 Build
  20220119_105959-0500 DB Build V7640-07
  SE Serveur Windows Server 2016 10.0
  Base de données serveur Oracle 12.1 (Oracle Database 12c
  Enterprise Edition Release 12.1.0.2.0 - 64bit Production With
  the Partitioning, Automatic Storage Management, OLAP, Advanced
  Analytics and Real Application Testing options)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Users receive error BMXAA4214E when filtering on the Print   *
  * column in the View Attachments dialog.                       *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be included in a future Release
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels