Newsletters
Abstract
Welcome to the IBM Cloud Pak for AIOps Support Newsletter
Content
What is Cloud Pak for AIOps?
- Mean Time to Identify- Mean Time to Fix- Mean Time to Resolve
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Topics of Interest
Important: The embedded EDB PostgreSQL database license key that is used in Cloud Pak for AIOps deployments prior to 4.6 expires on 1 October 2024. If your IBM Cloud Pak for AIOps deployment is older than v4.6.0, then you must update the embedded EDB PostgreSQL database license key before it expires on 1 October 2024. If the license expires, then the EDB PostgreSQL operator stops working and is unable to replace any replicas that go down, which then causes IBM Cloud Pak for AIOps downtime. For more information, including how to check the current expiration date and how to update the key, see [Embedded EDB PostgreSQL database license key expires on 1 October 2024] (https://www.ibm.com/docs/en/cloud-paks/cloud-pak-aiops/4.5.1?topic=troubleshooting-clusters-nodes#71521)
TechNotes:
- CP4AIOPS MustGather - Troubleshooting Kafka Made Easy
- Error 404 or 500 when deleting automation policy
- AIMgr - ChatOps certificate has expired
- Kafka pod errors - Failed authentication with IP address
- AIMgr - Unable to see any policies under Automation in the AIOps UI
- AIOps Insights Page does not show any charts
- Unable to see Runbooks activity in the AIOps Insights Page
- The Pre-Check option is disabled in AI-Hub
- Domain-specific Statistical baseline anomaly models
- How to select past dates metric data when schedulling training for MAD?
- Red Hat OpenShift Platform (OCP) Troubleshooting for IBM Cloud Paks
- AIOPs Alerts GUI Issue
- Service unavailable message in UI for IBM Cloud Pak for AIOps or IBM Netcool Operations Insight
- How to access Issue Resolution Swagger UI?
- Issue in AIOps GUI when trying to view Overview tab of an Incident
- What to check from the Connector side if an Alert is observed to be missing?
- How do I suppress alerts that I do not want to view in AIOps?
- Runbook Automation page showing ARBA0100E error.
- Method to determine whether cluster and client CA certificates are in sync across Zookeeper and Kafka pods.
- Method to check whether Kafka has started and how long it took to start.
- IBM Cloud Pak for AIOps - Node Sizing
IBM Support Resources:
- IBM Support Portal Get assistance for the IBM products, services, software you own.
- IBM AIOps & Management Community Get access to blogs, forums, white papers, webcasts, presentations, research.
- IBM Developer Explore technical topics, find trial software, join the community.
- IBM Training Explore, learn, succeed with IBM training, certification.
- IBM Fix Central Provides fixes and software updates for your system's software, hardware, operating system.
- IBM Passport Advantage Provides you with secure access to software downloads, media.
- IBM Software Support Lifecycle Policy Generate reports specific to your customer versions used.
- IBM Product Security Central List all CVEs affecting IBM products and allow you to search for specific CVEs.
- IBM Sales Discuss licensing questions.
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Historical Number
AIOps 4.6.1
Product Synonym
IBM Cloud Pak for AIOps
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Document Information
Modified date:
24 September 2024
UID
ibm16831871