Preventive Service Planning
Abstract
IBM i 7.1 Recommended Fixes - Electronic Services
Content
Recommendations
These recommendations are based upon your system already having the most current Cumulative PTF Package, HIPER and Database Group PTFs installed. For further information, including the current level of each, refer to the following table:
| Group (Link to cover letter) | Description | Current level |
| SF99710 * | Cumulative PTF Package | 17192 (Final) |
| SF99709 | HIPER Group PTF | 282 |
| SF99701 | Database (DB2) Group PTF | 43 |
| SF99572 | Java Group | 48 |
*Note: When ordering the latest Cumulative PTF package, the latest HIPER and Database Group PTFs will be included.
Use Fix Central to order these groups.
For more information on ordering PTFs through Fix Central, refer to Fix Central Step-by-Step Order Instructions document.
The IBM i Global Support Center recommends installing the group and individual PTFs listed for corrective service and preventative maintenance. If an issue persists after the recommended PTFs have been installed, the IBM i Global Support Center can more efficiently diagnose the issue and additional PTFs may be recommended.
Warning: Java 8 32-bit and 64 bit (JV1 option 16 and JV1 option 17) are required to be on system prior to apply the PTFs. Additional information can be found in the Migrate Electronic Service Agent (ESA) from using Java 6 to Java 8 document.
| Note: Click on the PTF number to review the PTF cover letter. The PTF cover letter contains a description of what the PTF resolves, information about the PTF(s) it supersedes, if any, and any special instructions that need to be performed to apply the PTF. | ||||
| Date Added to List (MM/DD/YYYY) |
Fix / Release (Link to PTF Cover Letter) |
Licensed Program Product |
Cumulative Package |
Description |
| 11/12/2012 | SF99627 | 5770SS1 | N/A | Electronic Services Group PTF. Current level is 11. |
|
Important Note: The recommended PTFs below are not in the Electronic Services Group PTF
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| 11/07/2020 | SI74248 | 5770SS1 | NONE | Changes to support both RETAIN and CSP for Call Home. |
| 08/21/2020 | SI74092 | 5770SS1 | NONE | VFYSRVAGT *TSTPRB / SNDSRVRQS *TEST LEADS TO CPF8C24. Improve Call Home for HW support migration to new platform. |
| 05/30/2020 | SI73390 | 5770SS1 | NONE | SNDPTFORD CHKPTF(*YES) TCP8305 PROCESSING - EVEN WHEN THERE ARE NO PTF'S TO DOWNLOAD |
| 02/07/2020 | SI71727 | 5770SS1 | NONE | OSP Update ECS. ECC Common Client updated, JDK8 required. |
| 02/11/2019 | SI68757 | 5770SS1 | NONE | OSP-COMM-OTHER-FAILED TO ESTABLISH CONNECTIONS TO THE BACK ENDS. TrustList.jks will be updated. |
| 08/07/2018 | SI68110 | 5770SS1 | NONE | OSP-OTHER-MSGCPF1254 STRDBGSVR CMD FAILS WITH USER QPGMR NOT AUTHORIZED TO OUTPUT QUEUE |
| 06/05/2018 | SI64303 | 5770SS1 | NONE | OSP-BASEDIR-INCORROUT PTF GROUPS STATUS NOT UPDATED ON SNDPTFGRP COMPLETION. - Superseded by SI74092 |
| 03/17/2018 | SI66870 | 5770SS1 | NONE | OSP-OTHER-LOOP ALOT OF QESECARE JOBS. QSRVMON will be changed so that it will work with any version of java installed on the system. |
| 02/28/2018 | SI66448 | 5770SS1 | NONE | Check JDK8 as the proper pre-activation instead of JDK6. This PTF force ESA to use JDK8 32bit, disregarding JAVA_HOME set. - Superseded by SI74248 |
| 02/22/2018 | SI66075 | 5770SS1 | NONE | JDK8 Usage |
| 02/22/2018 | SI66278 | 5770SS1 | NONE | Disable automatic problem reporting of legacy Software FFDC (First Failure Data Capture) - QS9SFWMON job removed - Superseded by SI66448 |
| 12/06/2017 | SI66458 | 5770SS1 | NONE | OSP-OTHER UPDATE ECCJVM.PROPERTIES. - Superseded by SI71727 |
| 11/20/2017 | SI66259 | 5770SS1 | NONE | OSP-OTHER-INCORROUT LISTING CODE MISSED IN GUI DEBUGGER. - Superseded by SI68110 |
| 11/16/2017 | SI66240 | 5770SS1 | NONE | OSP-PAR REMOVING RESTRICTION ON API QWCRSSTS TO ALLOW FOR MORE THAN 255 FOR THE PARTITION ID VALUE. |
| 10/27/2016 | SI62358 | 5770UME V1R3M0 |
NONE | DISABLE THE DEFAULT CONFIGURATION OF 3DES. - Superseded by SI63489 |
| 09/15/2016 | SI62521 | 5770SS1 | C7192710 | OSP-MSGCPZ8C15-PAR-940XBASE MESSAGE CPZ8C15 IS NOT POSTED FOR PTF GROUP IMAGE ORDERS. - Superseded by SI64303 |
| 04/05/2016 | SI60320 | 5770SS1 | C6120710 | ECS-OTHER-INCORROUT ADD NEW EXPRESSION TYPE FOR RPG VARIABLE-LENGTH TYPE IN ATTR COMMAND - Superseded by SI66259 |
| 01/29/2016 | SI49868 | 5770SS1 | C6120710 | OSP-XTND-OTHER-INCORROUT SNDPTFORD FOR CUMULATIVE MAY NOT BE SENT ON MEDIA WHEN MEDPTF PARAMETER IN CHGCNTINF IS NOT *DVDROM |
| 09/28/2015 | MF99011 | 5770999 | C5317710 | LIC Base Function to Enable Technology Refresh |
| 05/22/2015 | SI56182 | 5770SS1 | C5317710 | OSP-DB-OTHER-T/QQQSVDBG-MSGSQL0952 |
| 11/18/2014 | SI55343 | 5770SS1 | C5142710 | OSP ENABLE FUTURE CHANGES |
| 02/10/2014 | SI50530 | 5770SS1 | C4143710 | OSP-OTHER-F/QWCRSSTS-MSGCPF1009 QUMEPRVAGT - Superseded by SI66240 |
| 01/21/2014 | SI51788 | 5770UME | NONE | OSP-UNPRED Fix bug that message queue indication could not be received - Superseded by SI62358 |
| 01/21/2014 | SI51030 | 5770SS1 | C4143710 | OSP-DBPARL-F/QP2USER2-T/QP2API-MSGMCH0601 QJVAEXEC JOB IS FAILING WITH MESSAGE MSGMCH0601 - Superseded by SI66075 |
| 09/05/2013 | MF56978 | 5770999 | C3298710 | OSP-CERT-INCORROUT ATTEMPT TO USE SSL CERT FAILS BECAUSE AN UNKNOWN CRITICAL EXTENSION IS ENCOUNTERED - Superseded by MF99011 |
| 03/27/2013 | SI49093 | 5770SS1 | C3298710 | OSP-DB-MSGMCH0801 F/QSQXCUTE T/QSQXCUTE JOB TRACE FAILS - Superseded by SI56182 |
| 03/22/2013 | SI49615 | 5770SS1 | C3298710 | OSP-XTND-OTHER-INCORROUT SNDPTFORD DELIVERY(*ANY) MAY NOT SEND PTFS ON MEDIA WHEN MEDPTF PARAMETER IN CHGCNTINF IS *AUTOMATIC - Superseded by SI62521 |
| 03/07/2013 | SI48999 | 5770SS1 | C3298710 | OSP-OTHER-UNPRED Electronic Service Agent inventory creates excessive job logs and the inventory task times out - Superseded by SI66075 |
| 09/12/2012 | SI47638 | 5770UME | C2279710 | OSP-UNPRED Recover directories under 5770UME product directory |
In addition to the recommended PTFs and the latest cumulative, HIPER and Database group PTFs above, it is also recommended that the latest Java, HTTP and TCP/IP Group PTFs be applied to the system. In some cases, the latest IBM System i Access for Windows Service Pack is recommended.
| Fix | Description | Current level |
| SF99710 | Cumulative PTF Package | 17192 (Final) |
| SF99709 | HIPER Group PTF | 282 |
| SF99701 | Database (DB2) Group PTF | 43 |
| SF99572 | Java Group PTF (Included in Electronic Services Group) | 48 |
| SF99368 | HTTP Group PTF | 53 |
| SF99367 | TCP/IP Group PTF | 11 |
| SI68573 | IBM i Access for Windows Service Pack (FINAL) | iAWin EOS was April 30th, 2019. Its no longer supported, and there is no Extended Support. Replacement product is IBM i Access Client Solutions (ACS). |
- PTFs in Electronic Services Group PTF SF99627
Note: Click on the PTF number to review the PTF cover letter. The PTF cover letter contains a description of what the PTF resolves, information about the PTF(s) it supersedes, if any, and any special instructions that need to be performed to apply the PTF. Date Added to List
(MM/DD/YYYY)Fix / Release
(Link to PTF Cover Letter)Licensed
Program
ProductCumulative
PackageDescription 01/21/2014 SI51438 5770SS1 C4143710 OSP-OTHER-UNPRED GROUP PTF SF99711 SHOWS AN UNKNOWN STATUS DUE TO ALL RELATED GROUPS NOT BEING CREATED WHEN IT WAS ORDERED 01/21/2014 SI50314 5770SS1 C3298710 OSP-COMM-TCPIP-OTHER-RC10-MSGTCP8333 PPP IS NOT REMOVING ROUTE AND INTERFACE 01/21/2014 SI50259 5770SS1 C3298710 OSP-PAR-940XMISC SNDPTFORD DLVRYFMT(*IMAGE) DELIVERS CDROM IMAGE SIZE INSTEAD OF DVDROM 01/21/2014 SI50243 5770SS1 C3298710 OSP-OTHER-INCORROUT ADDING NEW ATTRIBUTES TO HARDWARE INVENTORY COLLECTION IN ELECTRONIC SERVICE AGENT 01/21/2014 SI50090 5770SS1 C3298710 OSP-OTHER-INCORROUT ADDING NEW ATTRIBUTES TO HARDWARE INVENTORY COLLECTION IN ELECTRONIC SERVICE AGENT 01/21/2014 SI49802 5770SS1 C3298710 UNPRED-HLIC WRKPRB CREATES QPDXXXXXXX LIBRARIES BUT DOES NOT DELETE THEM 01/21/2014 SI49798 5770SS1 C3298710 OSP-COMM-TCPIP PPP DIAL LINE NEGOTIATES CHAP INSTEAD OF PAP 01/21/2014 SI48780 5770SS1 C3037710 OSP-OTHER SERVICE MONITOR FIXES 09/05/2012 SI46701 5770SS1 C2279710 OSP-OTHER-INCORROUT Watch exit program session id wrong 01/21/2014 SI50155 5770SS1 C3298710 OSP-MSGCPI3602 TEXT NOT AVAILABLE 03/27/2013 SI46142 5770SS1 C2115710 F/QRWTSECR-MSGCPI93B4 MANY SOFTWARE PROBLEMS FOR QPDETMON 03/27/2013 MF48554 5770999 C0096710 LIC-OTHER-MSGCPI93B8 5722 F/QUPLMPIN FLDS/IXPTN80 03/27/2013 SI48780 5770SS1 C3037710 OSP-OTHER SERVICE MONITOR FIXES 03/27/2013 SI48779 5770SS1 C3037710 OSP-OTHER UPDATE THE SERVICE MONITOR POLICY FILE 03/27/2013 SI48958 5770SS1 C3037710 OSP-BASEDIR-UNPRED A RUN-AWAY JOB CAUSED THE SRVMON LOGS TO FILL QUICKLY AND REPEATEDLY WHICH EVENTUALLY FILLED SYSBASE 03/27/2013 SI48782 5770SS1 C3037710 OSP-OTHER SERVICE MONITOR FIXES 03/27/2013 SI47714 5770SS1 C3037710 OSP-COMM-TCPIP-ACT-MSGMCH3601 MSGMCH3601 RECEIVED WHEN CALLING API AFTER UPGRADING FROM V545 TO V710 11/12/2012 SI47056 5770SS1 C2279710 OSP-OTHER-INCORROUT INVENTORY COLLECTION DIAL OUT PROBLEM IF SEVERAL PPP DIAL PROFILES EXIST 11/12/2012 SI47736 5770SS1 C2279710 OSP-PAR-940XBASE SNDPTFORD HANGS 11/12/2012 SI47063 5770SS1 C2279710 INCORROUT-HLIC-94XXMISC UNPRINTABLE CHARACTERS IN ERROR MESSAGES 05/28/2012 SI42674 5770SS1 C1116710 OSP SNDPTFORD SPECIAL VALUE *PFRGRP ORDERS 6.1 GROUP 05/28/2012 SI42564 5770SS1 C1270710 OSP ECC COMMON CLIENT UPDATE 05/28/2012 SI46255 5770SS1 C2279710 OSP-OTHER-INCORROUT ELECTRONIC SERVICE AGENT UPDATE INVENTORY COLLECTION FOR ADDITIONAL DETAIL 05/28/2012 SI45737 5770SS1 C2115710 TCPIP-OTHER-MSGTCP846C ONLY ONE LINE IN LINE POOL AVAILABLE FOR USE 05/28/2012 SI45251 5770SS1 C2115710 OSP-OTHER-INCORROUT Fix VFYSRVCFG MCH6902 error 05/28/2012 SI44636 5770SS1 C2115710 OSP-OTHER-INCORROUT EXIT PROGRAM BEING CALLED TWICE WITH APYPTF COMMANDS 05/28/2012 SI44208 5770SS1 C2115710 OSP-RNMOBJ OBJTYPE(*LIB) SLOW WHEN LIB HAS ILE *PGM/*SRVPGM 05/28/2012 SI45829 5770SS1 C2115710 OSP-OTHER SHOW SYSTEM OF ORIGIN FOR PROBLEM 07/29/2011 SI42769 5770SS1 C1270710 OSP-DB-OTHER-F/QSQEXPLN-MSGSQL5062 07/29/2011 SI42244 5770SS1 C1116710 OSP-OTHER PROBLEM LOG SERVICES API 07/29/2011 SI42245 5770SS1 C1116710 OSP-OTHER PROBLEM LOG SERVICES API 07/29/2011 SI43422 5770SS1 C1270710 OSP-OTHER QSVRMEVJ JOB NOT DESTROYING MUTEX OBJECTS 07/29/2011 SI43662 5770SS1 C1270710 OSP-OTHER-WAIT QESTP JOB IN QSNADS SBS IN MSGW STATUS 04/27/2011 SI42804 5770SS1 C1116710 OSP-OTHER-T/QSXFTRPB-MSGCPF24BC NO ESCAPE MESSAGE TO RESEND 04/27/2011 SI42648 5770SS1 C1116710 OSP-MSGTCP83AB STRRMTSPT *PPP FAILS WITH TCP83AB 04/27/2011 SI43250 5770SS1 C1270710 OSP-ABEND RMC JOBS QCSTCTRMCD AND QRMCCTRMCD END ABNORMALLY WHEN TCP IS ENDED 01/31/2011 SI42272 5770SS1 C1116710 OSP-COMM-TCPIP-OTHER VPN QLCLDIAL 11/10/2010 MF51192 5770999 C1116710 LIC-UNPRED - MH POWER 7 PTF APPLY FAILS MSGMCH3601 11/10/2010 SI40406 5770SS1 C1116710 OSP-OTHER BATTERY CACHE INFORMATION 11/10/2010 SI36754 5770SS1 C0096710 OSP-COMM-TCPIP FIXES FOR PPP IPV6 SUPPORT OVER L2TP CONNECTIONS 11/10/2010 SI39233 5770SS1 C0229710 OSP-OTHER-INCORROUT SNDSRVRQS *TEST FAILS ON SECOND ATTEMPT WITH MSGTCP82F3 11/10/2010 SI37752 5770SS1 C0096710 OSP-COMM-TCPIP FIXES FOR RADIUS AUTHENTICATION SUPPORT 11/10/2010 SI37742 5770SS1 C0096710 OSP-COMM-TCPIP FIXES FOR IPV6 RADIUS SUPPORT 11/10/2010 SI36750 5770SS1 C0096710 OSP-COMM-TCPIP FIXES FOR L2TP IPV6 SUPPORT 11/10/2010 SI37315 5770SS1 C0096710 OSP-OTHER-MSGCPF9318 ANZPRB FAILS 11/10/2010 SI39276 5770SS1 C0229710 OSP-OTHER SNDPTFORD AND SNDSRVRQS FIXES 11/10/2010 SI41003 5770SS1 C1116710 OSP-QP0ZKSAF MOD/QP0ZENV MSGMCH3601 IN SERVICE MONITOR JOB 11/10/2010 SI40923 5770SS1 C1116710 OSP-LOOP SERVICE MONITOR JOB LOOPS WHEN JV1 OPTION 11 NOT INSTALLED 11/10/2010 SI37894 5770SS1 C0096710 OSP-COMM-TCPIP-OTHER-INCORROUT PROFILE ROUTES NOT PRINTED CORRECTLY 11/10/2010 SI37290 5770SS1 C0096710 OSP-COMM-INCORROUT CRTSRVCFG CNNPNT(*YES) STARTS QTOEJVA JOB IN ERROR 11/10/2010 SF99572 5770SS1 NONE Java Group PTF
Important Information:
Effective June 30, 2020, IBM® withdrawn Performance Management for Power® Systems (PM) services from marketing.
Support withdrawn September 30, 2020.
Additional information and steps to stop sending data are included in Disabling PM Agent document.
When configuring ECS/ESA to use a direct internet connection, review the following document for firewall requirements:
Electronic Service Agent (ESA) and Electronic Customer Support (ECS) VPN and HTTP Firewall Settings
Installation / Upgrade Considerations
For special instructions, review the cover letter for each PTF. You can review the specific cover letter by clicking on the PTF number in the above table, or search for PTF cover letters using the following link: PTF Cover Letter Search.
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Document Information
Modified date:
01 April 2022
UID
nas8N1021619