PH49661: RUNNING TWO REPORTS CONSECUTIVELY, SECOND REPORT RUNNING EXCEL WILL ERROR XQE-GEN-0010

APAR status

• Closed as fixed if next.

Error description

• Running two reports consecutively, second report running in
  Excel format will display error message XQE-GEN-0010 Found an
  internal error: '!mapSuccess - reportName=4.1 Mortgage Sales
  Performance by Region - edgeName=9 - edgeOrdinal=0 - tuple=(RHB
  Retail, All Staffs, All Sources).'. The issue only happens with
  Excel and PDF format. It is not seen if the second report is run
  by itself, after restarting QueryService.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
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  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytics 11.2.4                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels