Troubleshooting
Problem
SNMP Trap Host and Port not getting updated in Sterling Control Center as we need to send traps to service now. Tried restarting the ICC server but this did not solve the issue.
Symptom
The user make changes to the configuration, but when attempting to save the changes with the 'update' button, the following error is seen:
CCTR176E: Unable to update SNMP Host service system setting in database
Cause
The user attempting to perform the configuration change does not have the administrative rights to perform this task.
Resolving The Problem
Sign in to the Web Console as an administrative user and perform the configuration change as this user.
Please refer to the guidance in the documentation link below.
Related Information
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSJC3O","label":"IBM Sterling Control Center Monitor"},"ARM Category":[{"code":"a8m0z000000cwWHAAY","label":"WEB CONSOLE"}],"ARM Case Number":"TS010608108","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.0;and future releases"}]
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Document Information
Modified date:
24 May 2023
UID
ibm16621985