IBM Support

IT42015: PROBES MAY FAIL TO RUN TO MANAGED DEVICES DUE TO SOCKETEXPECTIONS.

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APAR status

  • Closed as program error.

Error description

  • Probes may potentially fail to run to Managed Devices due to:
    SocketException: No such file or directory" or "can't create
    socket".
    
    The status message in the Storage Insights User Interface
    related to the managed
    Devices probe status will indicate the failure.
    _____________________________________________
    DB2 Version used for Server: N/A
    The defect is against component: 5608TPCSI
    Server/Manager build/release (TPC): 5.4.x
    Agent build/release (TPC):
    Server/Manager (OS): N/A
    Agent (OS):  N/A
    __________________________________________
    Problem as described by customer: Probes fail to target devices
    Initial customer impact (low/med/high): low
    

Local fix

  • TBD
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring storage devices        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Probes may potentially fail to run due to SocketException:   *
    * "No such file or directory" or "can't create socket"         *
    *                                                              *
    * The status message in the Storage Insights user Interface    *
    * related to the managed device probe status will indicate     *
    * the failure.                                                 *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 3Q22   [ 54X-IBM-SI ]
    ( release target 3Q 2022 / August-September )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42015

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-09-12

  • Closed date

    2022-09-16

  • Last modified date

    2022-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
16 September 2022