APAR status
Closed as program error.
Error description
After upgrading to Maximo 7.6.1.3, version.bat throws an exception when run. maximo\applications\maximo>version Exception in thread "main" java.lang.NoClassDefFoundError: javax.mail.MessagingException at psdi.util.Version.getString(Version.java:277) at psdi.util.Version.main(Version.java:725) Caused by: java.lang.ClassNotFoundException: javax.mail.MessagingException at java.net.URLClassLoader.findClass(URLClassLoader.java:610) at java.lang.ClassLoader.loadClassHelper(ClassLoader.java:945) at java.lang.ClassLoader.loadClass(ClassLoader.java:890) at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:349) at java.lang.ClassLoader.loadClass(ClassLoader.java:873) ... 2 more STEPS TO REPRODUCE: Install Maximo 7.6.1.3 Run version.bat EXPECTED BEHAVIOUR: The version.bat/sh script should excuse without error. System Information Tivoli's process automation engine 7.6.1.3 Build 20220823-0909 DB Build V7613-344 IBM Maximo Asset Management 7.6.1.3 Build 20220823-0909 DB Build V7611-01
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * When the version command is execute an exception is thrown * * and no version information is printed to standard output. * ****************************************************************
Problem conclusion
The fix for this APAR will be included in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ42382
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-09-09
Closed date
2022-10-05
Last modified date
2022-10-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
05 October 2022