IBM Support

IT41815: COPY TO AZURE THROTTLE SET, BUT NOT HONORED OR NOT WORKING WITH VSNAP ON RHEL 8.X

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The throttle is not being honored when using vSnap deployed on
    RHEL 8.x.
    vSnap is receiving the correct throttle notifications from IBM
    Spectrum Protect Plus,
    
    but the vSnap cannot set it because the "tc" utility (traffic
    control) is missing in the vSnap RHEL 8.x package.
    
    
    vSnap logs show this warning:
    [<<<time_stamp>>>] WARNING pid-308520 vsnap.linux.system
    Ouput: ['/bin/sh: tc: command not found']
    
    
    vSnap packages 10.1.8.x and later, delivered for RHEL 8.x does
    not include these missing RPMs:
    iproute-tc
    
    iproute
    
    psmisc
    
    
    
    
    | MDVREGR 10.1.7.0  5737SPLUS |
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.8 and later
    
    
    
    
    Additional Keywords: SPP, SPPlus, TS010190352, throttle,
    throttling, RHEL, TC, iproute, azure    
    

Local fix

  • If access to Red Hat subscription and repos is possible,
    
    try to manually install it.
    Otherwise, contact IBM Support.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.8, 10.1.9, 10.1.10, and *
    * 10.1.11                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.12. Note that this is subject to change at the          *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The problem was caused by missing binary /usr/sbin/tc (traffic
    control utility) which is used for bandwidth throttling. For
    vSnap servers running on RHEL 8, this binary was not included in
    the vSnap package. The problem has been resolved by
    incorporating it into the vSnap installer.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT41815

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A18

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-08-18

  • Closed date

    2022-08-24

  • Last modified date

    2022-08-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • vSnap    Deploy
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024