IJ41572: MANUFACTURER, MODEL AND CATALOG NUMBER ARE NOT ALWAYS ADDED PURCHASE REQUISITION OR PURCHASE ORDER.

APAR status

• Closed as program error.

Error description

• When a purchase requisition or purchase order is created, either
  manually or via the reorder process, at times, the manufacturer,
  model or catalogue number is not added to the record.
  
  
  STEPS TO REPRODUCE:
  
  For the issue to be reproduced it will require an item that has
  the Manufacturer,model and catalogue number listed on it.If one
  can not be found, select an item and move to the Reorder Details
  tab. Under the Primary Vendor section add a manufacturer, model
  and catalogue number, and save the record. Maximo demo data does
  have a few records already configured, inventory record 29331 is
  an example of this.
  
  1. Open the Inventory application and select item 29331, move to
  the reorder details tab. Remove all the information from under
  the Primary Vendor section of the page.
  
  2. Under the vendor's section, we will see the last receipt
  references the model, catalogue and manufacturer from the last
  receipt. Confirm there is no default vendor set, If there is a
  default vendor set, remove the check mark from the field and
  save the changes.
  
  3. With the fields now blank and no default vendor, run the
  reorder for the item. A purchase requisition or purchase order
  will be created (based on the organization settings), move to
  the PRLINES tab, expand the line and notice no model, catalogue
  and other information was added to the line.
  4. Create a new purchase requisitions record, add the company to
  the record that matches the vendor for the last receipt and move
  to the PRLINES tab.
  5. Add a new line and add the same item as before, 29331, tab,
  notice that the manufacturer, model and catalogue are populated
  this time.
  
  
  EXPECTED RESULTS:
  That the functionality would have been the same regardless of
  how the purchase requisition or purchase order would have been
  created.
  
  
  Reported in Version:
  
  Maximo Asset Management 7.6.1.2
  

Local fix

• Delete all the information under the Vendors tab and make sure
  that there is no information under the primary vendor section.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * _MAXIMO_                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * MANUFACTURER, MODEL AND CATALOG NUMBER ARE NOT ALWAYS ADDED  *
  * PURCHASE REQUISITION OR PURCHASE ORDER                       *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels