JR65060: YOU ARE UNABLE TO UPDATE USER PERMISSION FOR A SOLUTION WHEN YOU USE CASE ADMINISTRATION CLIENT

workflow.21031.delta.repository

APAR status

• Closed as program error.

Error description

• You are unable to update the user permissions for a case
  solution when you use case administration client.
  
  The project area could not be modified because of the following
  error: FNRAM1007 The <project area name> project area could not
  be modified due to one or more errors.
  
  A transaction rollbackException is logged in the IBM Content
  Navigator application server log:
  
  [6/30/22 23:54:42:642 PDT] 00002071 SystemOut     O
  CIWEB.ICMAdminClientPlugin Error: [<user>@<ip_addr>]
  com.ibm.ecm.icm.accm.repository.ManageProjectArea.addUsersToProj
  ectArea()
  com.filenet.api.exception.EngineRuntimeException: FNRCE0075E:
  E_TRANSACTION_FAILURE: A transaction failure has occurred due to
  an invalid state or timeout. Message was:  ; nested exception
  is: com.ibm.websphere.csi.CSITransactionRolledbackException:
  Transaction marked rollbackonly errorStack={
      at
  com.filenet.engine.ejb.EJBUtil.determineException(EJBUtil.java:8
  7)
      at
  com.filenet.engine.ejb.EngineBean.executeChanges(EngineBean.java
  :972)
      at
  com.filenet.apiimpl.transport.ejbstubs.EJSRemoteStatelessEngine_
  2e64c374.executeChanges(Unknown Source)
  ....
      at
  com.filenet.apiimpl.transport.ejb.EJBSession$EJBImpl._executeCha
  nges(EJBSession.java:850)
      at
  com.filenet.apiimpl.transport.ejb.EJBSession$EJBImpl.run(EJBSess
  ion.java:539)
  ....
      at
  com.filenet.apiimpl.core.Session.executeChange(Session.java:901)
      at
  com.filenet.apiimpl.core.IndependentlyPersistableObjectImpl.save
  (IndependentlyPersistableObjectImpl.java:76)
      at
  com.filenet.apiimpl.core.IndependentlyPersistableObjectImpl.save
  (IndependentlyPersistableObjectImpl.java:67)
      at
  com.ibm.casemgmt.config.ContentEngineHelper.assignUser(ContentEn
  gineHelper.java:3082)
      at
  com.ibm.ecm.icm.accm.repository.ManageProjectArea.addUsersToProj
  ectArea(ManageProjectArea.java:783)
      at
  com.ibm.ecm.icm.accm.repository.ManageProjectArea.modifyProjectA
  rea(ManageProjectArea.java:400)
      at
  com.ibm.ecm.icm.accm.services.ModifyProjectAreaService.callBacke
  nd(ModifyProjectAreaService.java:133)
      at
  com.ibm.ecm.icm.accm.services.ModifyProjectAreaService.doExecute
  (ModifyProjectAreaService.java:89)
      at
  com.ibm.ecm.icm.accm.services.BaseService.execute(BaseService.ja
  va:140)
  
  PRODUCTS AFFECTED
  IBM Cloud Pak for Business Automation
  IBM Business Automation Workflow
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that ensures you don't
  receive a transaction rollback exception when you update user
  permissions for a case solution with case administration client.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels