APAR status
Closed as program error.
Error description
In some conditions, frequent pop-up notifications about "Data Collector Disconnected" can occur within Storage Insights. These messages appear on the right hand side of the user interface. The data collector is often reconnected and fine when it is checked. Example pop-up notification: Data Collector Disconnected 1 of your 6 data collectors stopped collecting metadata in the last 5 minutes. You might notice gaps in charts or reports if metadata about the devices was not collected.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users with Data Collectors deployed * * * **************************************************************** * PROBLEM DESCRIPTION: * * In some conditions, frequent pop-up notifications about * * "Data Collector Disconnected" can occur within * * Storage Insights. * * * * These messages appear on the right hand side of the * * user interface. The data collector is often reconnected * * and fine when it is checked. * * * * Example pop-up notification: * * * * Data Collector Disconnected * * * * 1 of your 6 data collectors stopped collecting metadata * * in the last 5 minutes. You might notice gaps in charts or * * reports if metadata about the devices was not collected. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q22 [ 54X-IBM-SI ] ( release target 3Q 2022 / August-September ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT41583
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-07-21
Closed date
2022-08-26
Last modified date
2022-09-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
09 September 2022