APAR status
Closed as program error.
Error description
This event occurs on a successful probe to the Cisco Switch. In this example, the output of "show fcdomain" command run against the Cisco switch has some missing data resulting in the end condition noted below. Example: Probe Results: I2022-07-12 01:09:43.035-0500 [EP-SubJob: bc51f8d0-f963-11ec-a8a8-67865a612252] [RestCiscoSwitchProbe.collectData()] [ERROR] Failure while collecting data: <device_IP> java.lang.NullPointerException java.lang.NullPointerException at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.gatherVirtualFab ricPrincipleSwitchInformation(RestCiscoSwitchProbe.java:1156) at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.runProbe(RestCis coSwitchProbe.java:469) at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.runProbe(RestCis coSwitchProbe.java:423) at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.collectData(Rest CiscoSwitchProbe.java:347) at com.ibm.srm.dc.cisco.probe.RestCiscoSwitchProbe.run(RestCiscoSwi tchProbe.java:215) at com.ibm.srm.dc.common.api.probe.AbstractProbeCollector.collectAn dProcessData(AbstractProbeCollector.java:118) at com.ibm.srm.dc.runtime.ep.ProbeHandler.handle(ProbeHandler.java: 129) at com.ibm.srm.dc.runtime.ep.ExternalProcessLauncherProbe$SubJobThr ead.run(ExternalProcessLauncherProbe.java:169) 2022-07-12 01:09:43.051-0500 [EP-SubJob: bc51f8d0-f963-11ec-a8a8-67865a612252] [CiscoRestClient.logout] [INFO] Client was open for: 41707ms. Total rest calls issued: 273 ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release (TPC): 5.4.x ____________________________________________________ Problem as described by customer: N/A Initial customer impact (low/med/high): low Local Fix: TBD
Local fix
TBD
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring Cisco switches * **************************************************************** * PROBLEM DESCRIPTION: * * The event occurs on a successful probe to a Cisco switch. * * * * In this example, the output of "show fcdomain" command * * ran against the Cisco switch has some missing data which * * results in an error condition. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q22 [ 54X-IBM-SI ] ( release target 4Q 2022 / December ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT41519
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
542
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-07-14
Closed date
2022-09-15
Last modified date
2022-10-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"542"}]
Document Information
Modified date:
07 October 2022