IJ41045: WORK ORDER TRACKING APPLICATION - LABOR IS SILENTLY REMOVED FROM ASSIGNMENTS TAB WHEN CONDUCTING RESCHEDULE/UNASSIGN ASSIGNMENTS

APAR status

• Closed as program error.

Error description

• [PROBLEM]:
  We are getting labor being silently removed from a Work Order
  when doing a reschedule.
  
  
  [Reproduction Steps]:
  
  ? 1) Go to Calendar application and create a calendar with the
  following 14 days shift pattern with Monday as start day:
  
  - for Sequence of Pattern Day 001-004: Start Time=7:30AM, End
  Time=4:30PM, Work Hours=7:30
  
  
  - for Sequence of Pattern Day 008-011: Start Time=7:30AM, End
  Time=4:30PM, Work Hours=7:30
  
  - for Sequence of Pattern Day 012: Start Time=7:30AM, End
  Time=4:00PM, Work Hours=7:00
  
  - leave the rest blank
  
  
  2) Apply Shift to the entire calendar
  
  3) Go to Labor application and assign a labor to work the shift
  created in step 1 above e.g. labor ADAMS , attach DAY calendar
  ,1STFRIOF shift
  
  4) Go to Assignment Manager application and filter for a labor
  code e.g. ADAMS
  
  5) Click Modify Availability icon on the far right
  
  6) Click New Row under Modify Work Dates
  
  7) Input current date, Start Time: 07:30, End Time: 16:30 and
  Reason Code: PERS
  
     - Note: Hours column should auto populate to 9:00
  
  8) Repeat step 6-7 for the days of the remaining working days of
  the week, and click OK
     - Note: negative time values should display in Labor list for
  the corresponding dates e.g. -1:30
  
  9) Go to Work Order Tracking application and select any existing
  work orders e.g. 1215
  
  10) Go to Assignments tab and click New Row
  
  11) Enter ADAMS in the labor field. Save the record
  
  12) Go to List tab and filter for work order 1215
  
  13) Select ?Reschedule/Unassign Assignments? action and enter a
  future date of the week e.g. tomorrow
  
  
  14) Select the work order and go to Assignments tab
  
  
  [CURRENT ERRONEOUS RESULT]:
  Indicates All assignments have been successfully rescheduled,
  however the Labor is removed from Assignment tab and scheduled
  start remain unchanged
  
  
  [EXPECTED RESULT]:
  - Indicate unable to reschedule due to labor having no
  availability
  - Or indicate reschedule to next available time
  
  [ENVIRONMENT]:
  Tivoli's process automation engine 7.6.1.1-IFIX20211201
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Labor is silently removed from the Assignments tab in the    *
  * Work Order Tracking application when attempting to           *
  * Reschedule/Unassign assignments.                             *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels