APAR status
Closed as program error.
Error description
Users report that after they launch the ?Add to General Group? dialog in Storage Insights, that they do not see their defined subgroups appear in the list; because of this they?re unable to add storage resources to their defined subgroups. There is no action that a user can take to get this list to populate. Enabling a browser debugger we can see the calls that are made to try to populate the groups menu: https://insights.ibm.com/api/<uuid_removed>/0/rest/srm/v2/curi/ EligibleGeneralGroups/items?filter=%7B%7D& panelKey=<key_removed>¶m_getEligibleCandidates=true ¶m_resources=%5B%5D¶m_resourceType=filerStorage¶m_t pcGridKey=<key_removed>¶m_dropCache=false& pageIndex=0&pageSize=500&start=0&count=500&sort=NAME&dojo.preve ntCache=<value_removed> and the response is: {?identifier?:?tableID?,?ids?:[?<ID_Removed>?,?<ID_REMOVED>?], ?items?:[{?NAME?:{?formatter?:?imageLabel?,?image?:?abstractGro up116",?label?:?8k_raid_1stMarch?,?link?:?generalGroupDetail?,? propertyFormatter?:?imageLinkNewProp?,?resourceID?:?7a530280-fd 0f-11ec-aa8f-3fc7ab7088a1",?resourceType?:??},?DESCRIPTION?:??, ?SUBGROUPS?:{?formatter?:?imageLabel?,?image?:?abstractGroup116 ?,?label?:?sub_8k_1stMarch?,?propertyFormatter?:??,?resourceID? :??,?resourceType?:??},?HIERARCHY?:?/8k_raid_1stMarch?,?SYSTEM_ UUID?:?<UUID_REMOVED>?,?id?:?<UUID_REMOVED>?,?additionalFormPar ms?:{?subcomponent?:false},?tableID?:?<ID_REMOVED>?},{?NAME?:{? formatter?:?imageLabel?,?image?:?abstractGroup116?,?label?:?<la bel_removed>?,?link?:?generalGroupDetail?,?propertyFormatter?:? imageLinkNewProp?,?resourceID?:?<ID_REMOVED>,?resourceType?:??} ,?DESCRIPTION?:??, ?SUBGROUPS?:{?formatter?:?imageLabel?,?label?:??,?propertyForma tter?:??,?resourceID?:??,?resourceType?:??},?HIERARCHY?:?<ID_RE MOVED>t?,?SYSTEM_UUID?:?<ID_REMOVED>?,?id?:?<ID_REMOVED>?, ?additionalFormParms?:{?subcomponent?:false},?tableID?:?<ID_REM OVED>?}],?numRows?:3} ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: Cannot add system to subgroup on Insights Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users attempting to add device to * * General Group * * * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights users report that after they launch the * * "Add to General Group" dialog that they do not see their * * defined subgroups appear in the list; because of this * * they are unable to add storage resources to their defined * * subgroups. * * There is no action a user can take to get this list to * * populate. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q22 [ 54X-IBM-SI ] ( release target 4Q 2022 / December ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT41443
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-07-06
Closed date
2022-12-09
Last modified date
2022-12-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
09 December 2022