APAR status
Closed as program error.
Error description
Sometimes turning on the RECORDER, activating the WEB RECORDER, and then activating the WDG AUTOMATION extension in CHROME the CTRL key does not work and no field on the web page is marked in yellow. Forcing the client to do the procedure again from the part where the user activates the WEB RECORDER and the Recorded Extension to only work on the second time. This error is intermittent so it is not possible to say when it occurs and why it occurs.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Any user that uses the Web Recorder feature * **************************************************************** * PROBLEM DESCRIPTION: * * There was some instability on handling the Web Recorder * * state by the application which caused the extension to * * become unresponsive. All the known issues were fixed. * **************************************************************** * RECOMMENDATION: * * Reloading the web page on the browser makes the extension * * work again * ****************************************************************
Problem conclusion
A fix was delivered on 21.0.3
Temporary fix
Comments
APAR Information
APAR number
JR64933
Reported component name
RPA
Reported component ID
5737N5100
Reported release
L00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-11
Closed date
2022-07-06
Last modified date
2022-09-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RPA
Fixed component ID
5737N5100
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 September 2022