IBM Support

JR64933: WEB RECORDER DOES NOT RECOGNIZE WEB PAGE FIELDS ON THE FIRST LAUNCH USING THE KEY CTRL

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APAR status

  • Closed as program error.

Error description

  • Sometimes turning on the RECORDER, activating the WEB RECORDER,
    and then activating the WDG AUTOMATION extension in CHROME the
    CTRL key does not work and no field on the web page is marked in
    yellow. Forcing the client to do the procedure again from the
    part where the user activates the WEB RECORDER and the Recorded
    Extension to only work on the second time.
    
    This error is intermittent so it is not possible to say when it
    occurs and why it occurs.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    *  Any user that uses the Web Recorder feature                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * There was some instability on handling the Web Recorder      *
    * state by the application which caused the extension to       *
    * become unresponsive. All the known issues were fixed.        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Reloading the web page on the browser makes the extension    *
    * work again                                                   *
    ****************************************************************
    

Problem conclusion

  • A fix was delivered on 21.0.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64933

  • Reported component name

    RPA

  • Reported component ID

    5737N5100

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-05-11

  • Closed date

    2022-07-06

  • Last modified date

    2022-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RPA

  • Fixed component ID

    5737N5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 September 2022