IBM Support

JR64972: IBM RPA ON OCP DOES NOT LOG A USER OUT WHEN REQUESTS ARE DENIED WITH UNAUTHORIZED EXCEPTION

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APAR status

  • Closed as program error.

Error description

  • When users try to execute commands that communicate to the IBM
    RPA API server, the command fails, and the following exception
    is displayed on Studio logs:
    
    System.Exception: Status=Unauthorized. ReasonPhrase=Unauthorized
    
    
    The message indicates that the token used to exchange
    information between the client and the API server has expired,
    and the current session needs to be refreshed. Therefore, the
    Studio application should display the login window again
    

Local fix

  • Log in to Studio again
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Bot developers would not get logged out of Studio            *
    * automatically when their token was expired and they used a   *
    * command that access the Server                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix was delivered on 21.0.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64972

  • Reported component name

    RPA

  • Reported component ID

    5737N5100

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-05-23

  • Closed date

    2022-07-06

  • Last modified date

    2022-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RPA

  • Fixed component ID

    5737N5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 September 2022