APAR status
Closed as program error.
Error description
When users try to execute commands that communicate to the IBM RPA API server, the command fails, and the following exception is displayed on Studio logs: System.Exception: Status=Unauthorized. ReasonPhrase=Unauthorized The message indicates that the token used to exchange information between the client and the API server has expired, and the current session needs to be refreshed. Therefore, the Studio application should display the login window again
Local fix
Log in to Studio again
Problem summary
**************************************************************** * USERS AFFECTED: * * All users * **************************************************************** * PROBLEM DESCRIPTION: * * Bot developers would not get logged out of Studio * * automatically when their token was expired and they used a * * command that access the Server * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix was delivered on 21.0.3
Temporary fix
Comments
APAR Information
APAR number
JR64972
Reported component name
RPA
Reported component ID
5737N5100
Reported release
L00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-23
Closed date
2022-07-06
Last modified date
2022-09-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RPA
Fixed component ID
5737N5100
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 September 2022