IBM Support

JR64786: NOT ALL RECORDS ARE DISPLAYED FOR THE SELECTED DATE INTERVALS

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APAR status

  • Closed as program error.

Error description

  • When selecting the date intervals, the displayed records does
    not reflect the selection intervals.
    Current behavior: When selecting an interval for 1 day of
    records, only records from 9am onward for that day is displayed.
    To display records before 9am, you have to select yesterday's
    date as well.
    Expected behavior: For the selected date, the records should be
    displayed from 00:00 to 23:59 hours.
    
    Steps to recreate:
    - Edit script's Details, and select Logs tab. Enter date
    intervals to display the records.
    OR
    - Go to Jobs, select an interval dates to display the records.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Control center users                                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The server wasn't considering the time zone between dates    *
    * and was deleting the hour difference in the selected         *
    * interval. After the fix, it correctly considers the time     *
    * zone and also considers the hour difference.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix was delivered on 21.0.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64786

  • Reported component name

    RPA

  • Reported component ID

    5737N5100

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-01

  • Closed date

    2022-07-05

  • Last modified date

    2022-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RPA

  • Fixed component ID

    5737N5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 September 2022