PJ46837: ITEM COUNT IS DISPLAYED INCORRECTLY IN THE TASK AND HISTORY TABS OF THE CASE INFORMATION WIDGET.

IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
workflow.2202.delta.repository
IBM Case Manager V5.3.3 InterimFix 10 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for AIX

APAR status

• Closed as program error.

Error description

• In Case Client, when you view the case information widget, you
  can select to view the task and history associated with a case.
  If the IBM Content Navigator desktop is configured with a
  classic theme style, a status bar is displayed for the activity
  task or history views of the case information widget.
  In the status bar, a count of the number of events is given, and
  is incorrect.  It shows 1 more event than what is displayed.
  If the IBM Content Navigator desktop is configured with a
  default theme style, a status bar is not displayed, and
  therefore there is no issue with the item count.
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  IBM Case Manager
  

Local fix

• Configure the IBM Content Navigator desktop with a default theme
   style.
  

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that removes the status
  bar for the activity task and history view of the case
  information widget to match the behavior with the default theme
  style.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR ADM CL

• Fixed component ID

  5725A1506

Applicable component levels