IBM Support

CCL-BIT-0031 The requestor cannot connect to the provider at the URL

Troubleshooting


Problem

CAM-CRP-0012 The cryptographic engine is not initialized

Diagnosing The Problem

Resolving The Problem

1.Delete the files:

· configuration/cogstartup.xml

· configuration/certs/CAMCrypto.status

· configuration/certs/CAMKeystore

· configuration/certs/CAMKeystore.lock

· temp/cam/freshness

Delete the folder : configuration/csk

2. Copy configuration/certs/CAMKeystore file from the Cognos dispatcher to configuration/certs folder in the Framework Manager

3. Rename ‘backup.xml’ to ‘cogstartup.xml’ from FM installation\configuration folder

4. Run Cognos Configuration tool (do not save it)

5. Dispatcher URL for External Applications is an https

6. Set 'Use 3rd party CA' in Cryptography -> Cognos to True in Cognos Configuration

7. Save in Cognos Configuration

8. Dispatcher URI for external application for 11.1.x : https://server:9300/p2pd/servlet/dispatch

                                                                                      11.2.x : https://server:9300/bi/api/soap

Document Location

Worldwide

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Document Information

Modified date:
30 June 2022

UID

ibm16600697

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