IBM Support

JR65041: OPENING A CASE SOLUTION OR TEMPLATE FROM BUSINESS AUTOMATION STUDIO FAILS FOR THE FIRST TIME

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APAR status

  • Closed as program error.

Error description

  • When users try to create a workflow automation solution or
template with case features in Business Automation Studio, they
are redirected to Case Builder, but nothing is displayed on
browser  page.
If the user uses the back button in the browser and tries again,
then the solution or template opens correctly in Case Builder.

PRODUCTS AFFECTED
IBM Cloud Pak for Business Automation

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available or will be available that ensures the
workflow automation solution or template with case features
opens correctly the first time in Case Builder from Business
Automation Studio.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR65041
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-06-28
    • 

  • Closed date
    2022-06-30
    • 

  • Last modified date
    2022-06-30
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            01 July 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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