APAR status
Closed as program error.
Error description
When viewing the Resources views within Storage Insights, the ?Last Successful Probe? column is being populated only when probe has a SUCCESS status. When the probe column has a WARNING status, most of the capacity data is being persisted. The problems are with the relationship data which is not persisted. The outdated timestamp gives the user the impression that probes have been completely failing, when for the most part they?ve been successful. ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: Storage Insights shows degraded DS8K probes and some failures. Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users viewing the Last Successful Probe * * information * **************************************************************** * PROBLEM DESCRIPTION: * * When viewing the Resources views within Storage Insights, * * the "Last Successful Probe" column is being populated only * * when probe has a SUCCESS status. * * * * When the probe column has a WARNING status, most of the * * capacity data is being persisted. The problems are with the * * relationship data which is not persisted. * * * * The outdated timestamp gives the user the impression that * * probes have been completely failing, when for the most part * * they have been successful. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q22 [ 54X-IBM-SI ] ( release target 3Q 2022 / July ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT41389
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-06-29
Closed date
2022-07-06
Last modified date
2022-09-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 September 2022