IBM Support

IJ40689: RFQS GETTING REOPENED WHEN PO IN THE DIFFERENT SITE IS CANCELLED

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APAR status

  • Closed as program error.

Error description

  • Cancelling a purchase order in site A will cause a closed
    request for quotation (RFQ) in site B to be changed back to SENT
    status and the purchase order (PO) reference is removed from the
    RFQ if it is linked to a purchase order in site B with the same
    PO number as the one that is cancelled in site A.
    STEPS TO REPRODUCE:
    1 Set default insert site BEDFORD
    2 Go to Request for Quotations
    3 Create a new RFQ, note the number (We got RFQ number 1012 /
    BEDFORD)
    3.1 Add one or more RFQ Lines
    3.2 Add one or more vendors
    4 Change status of RFQ to SENT
    5 Select RFQ Lines for one vendor, select all the lines
    5.1 Enter unit cost for all lines
    5.2 Award All
    6 With the selected vendor click the Create PO button in Request
    for Quotations
    6.1 Manually set a PO number, for example P100001 (We then have
    PO P100001 / BEDFORD created from RFQ 1012 / BEDFORD)
    6.2 The status of the RFQ is automatically changed to CLOSE as
    all lines have been linked to a PO
    7 Set default insert site DENVER
    8 Go to Purchase Orders
    9 Create a PO using the same PO number as the one used when
    creating PO from RFQ in the BEDFORD site (In our case the new PO
    is P100001 / DENVER)
    10 Cancel the new PO in the DENVER site
    RESULT:
    The status of the RFQ in the BEDFORD site is automatically
    changed back to SENT with a memo message "Allowed to change from
    close to sent." and the link between the RFQ and the PO in the
    BEDFORD site is removed, even if the canceled PO is in a
    different site.
    EXPECTED RESULT:
    The RFQ status in the Bedford should not affected if we cancel
    the PO in Denver site.
    REPORTED IN VERSION:
    Tivoli's process automation engine 7.6.1.2
    

Local fix

Problem summary

  • ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Cancelling a purchase order in site A will cause a closed    *
    * request for quotation (RFQ) in site B to be changed back to  *
    * SENT                                                         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ40689

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-06-17

  • Closed date

    2023-06-05

  • Last modified date

    2023-06-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
05 June 2023