IJ40624: BMXAA4214E - AN UNKNOWN ERROR HAS OCCURRED. PLEASE CONTACT YOUR SYSTEM ADMINISTRATOR FOR ASSISTANCE

APAR status

• Closed as program error.

Error description

• Once a graphical scheduling record is accessed and then
  refreshed from the list tab and the graphical view tab is
  accessed an error can be thrown.
  
  STEPS TO REPRODUCE:
  
  1. In Graphical Scheduling application call a record to screen
  and move to the graphical view tab.
  
  2. Now move back to the list tab, refresh the record and select
  it once again.
  
  3. Open the record and move the graphical view tab, this is when
  the error occurs, the bottom section where the resource section
  would displays says no data to display. In the log we can see
  the following error:
  
  psdi.util.MXApplicationException: BMXAA4214E - An unknown error
  has occurred. Please contact your system administrator for
  assistance. Gather the logs from the <HOME> directory and
  determine where and why the error occurred.
  
   null
  
  
  Reported in Version:
  
  Maximo Asset Management Scheduler 7.6.8.0
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels