PH43163: NON SYSTEM ADMINISTRATOR IS UNABLE TO IMPORT A DEPLOYMENT CONTAINING A DASHBOARD THAT USES A CUSTOM PALETTE.

APAR status

• Closed as documentation error.

Error description

• End user gets the following error:
  
  CM-REQ-4111 Object
  "/home/8ac4fe4cd58dece61742c57c1ecbdcc6aa163059" (of class
  "folder") was not imported. CM-REQ-4163 The import operation was
  unable to add an object. CM-REQ-4012 You do not have the
  appropriate permissions to update or delete the object "/home"
  or a related object.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * CA users                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  *                                                              *
  * User is set up with some admin capabilities so that they can *
  * move deployments between environments but they are not a     *
  * system administrator.                                        *
  * Moving a deployment that contains a dashboard which          *
  * references a custom palette fails with a permission error on *
  * the /home folder.                                            *
  *                                                              *
  * CM-REQ-4111 Object                                           *
  * "/home/8ac4fe4cd58dece61742c57c1ecbdcc6aa163059" (of class   *
  * "folder") was not imported. CM-REQ-4163 The import operation *
  * was unable to add an object. CM-REQ-4012 You do not have the *
  * appropriate permissions to update or delete the object       *
  * "/home" or a related object.                                 *
  *                                                              *
  * CM-REQ-4111 Object                                           *
  * "/home/8ac4fe4cd58dece61742c57c1ecbdcc6aa163059/palettes/4f5 *
  * ade38a68c423abbd178e55f70932e" (of class "genericDocument")  *
  * was not imported. CM-REQ-4163 The import operation was       *
  * unable to add an object. CM-REQ-4191 The parent path for the *
  * object does not exist. The missing parent path is            *
  * "/home/8ac4fe4cd58dece61742c57c1ecbdcc6aa163059/palettes".   *
  *                                                              *
  * Testcase:                                                    *
  *                                                              *
  * Set up a security namespace.                                 *
  * Add user to the following default Cognos Roles:              *
  * Analytics Explorers                                          *
  * Analytics Users                                              *
  * Authors                                                      *
  * Consumers                                                    *
  * Modelers                                                     *
  *                                                              *
  * Add the user to the following Administration capabilities    *
  * where the Administration task give them the ability to do    *
  * imports/exports:                                             *
  * Administration tasks (Users can access Content               *
  * Administration on the Configuration tab in IBM Cognos        *
  * Administration to administer exports, imports, consistency   *
  * checks, and report updates.)                                 *
  * Data source connections                                      *
  * Users, groups, roles                                         *
  *                                                              *
  * Import the attached deployment dashboard palette test.zip    *
  * which contains a single folder with a copy of the Product    *
  * Line Dashboard which has been modified to use a custom       *
  * palette.                                                     *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• This issue is addressed by these two docs:
  * https://www.ibm.com/support/pages/node/6958436
  * a note in
  https://ibmdocs-test.dcs.ibm.com/docs/en/cognos-analytics/11.2.0
  ?topic=archive-importing-deployment
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels