Direct link to fix
APAR status
Closed as fixed if next.
Error description
In the Case Manager configuration tool, the "Deploy the Content Platform Engine Gateway Service" task will configure Business Automation Workflow and Content Platform Engine server to use WS-Transaction 1.1 and disables transaction coordination authorization. However, with this change in effect you might observe following operation to fail with HeuristicMixedException. 1. Add users to Project Area using bawadmin desktop on IBM Content Navigator. Error: com.ibm.ecm.icm.accm.repository.ManageProjectArea.addUsersToProj ectArea() com.filenet.api.exception.EngineRuntimeException: FNRCE0066E: E_UNEXPECTED_EXCEPTION: An unexpected exception occurred. Message was: ; nested exception is: javax.transaction.HeuristicMixedException errorStack={ at com.filenet.engine.ejb.EJBUtil.determineException(EJBUtil.java:9 1) 2. Added a new Case using using bawadmin desktop on IBM Content Navigator. Error: com.ibm.ecm.extension.icm.services.impl.CaseService.execute() com.filenet.api.exception.EngineRuntimeException: FNRCE0066E: E_UNEXPECTED_EXCEPTION: An unexpected exception occurred. Message was: ; nested exception is: javax.transaction.HeuristicMixedException errorStack={ at com.filenet.engine.ejb.EJBUtil.determineException(EJBUtil.java:9 1)
Local fix
If the Content Platform Engine is running on WebSphere Application Server (not Liberty server), you can enable "Enable transaction coordination authorization" manually for each BAW and CPE server in WebSphere Application Server Administrative Console. Servers -> All servers, for each application cluster member, go to Container Settings -> Container Services ->Transaction service, check "Enable transaction coordination authorization".
Problem summary
No additional information is available.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
JR64603
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
K00
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-02-14
Closed date
2022-06-22
Last modified date
2022-06-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
11 December 2022